Amari Easter

Research Administrator at Virginia Commonwealth University School of Medicine
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Contact Information
us****@****om
(386) 825-5501
Location
Richmond, Virginia, United States, US

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Credentials

  • Customer Service: Managing Customer Expectations
    LinkedIn
    Apr, 2022
    - Oct, 2024

Experience

    • United States
    • Higher Education
    • 200 - 300 Employee
    • Research Administrator
      • Mar 2022 - Present

      • Assisting researchers and study teams in the successful submission of proposals• Working with researchers and VCU offices to ensure awards are set-up appropriately for financial and administrative management• Monitoring expenditures for allowability, allocability, and reasonableness; preparing financial analysis and projections for researchers to keep them informed and aid in research program decision making.• Working with researchers to ensure accurate effort and payroll allocations to projects• Facilitating administrative components of progress reporting, amendments, continuations, supplements, and no cost extensions.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Operations Specialist
      • Dec 2020 - Mar 2022

      • Reviewed, resolved, and processed financial aid functions as required• Assisted with compiling and awarding financial aid packages for all student populations• Adjusted awards and student cost of attendance for changes in enrollment status or eligibility• Applied federal, state and institutional regulations, policies, and procedures governing financial aid.• Processed student loan forms, originated Federal PLUS loans, certified private alternative loans and communicated with private loan lenders to resolve issues.• Assisted with completing operations reports to maintain daily, weekly, or monthly assignments

    • Federal Work-Study Assistant
      • Feb 2020 - Dec 2020

      • Responded to inquiries via phone and through the FWS shared inbox• Processed job action requests from on-campus and off-campus employers• Processed and provided Confirmation Memos• Monitored and maintained FWS spreadsheets and reports• Provided work direction and guidance to Financial Aid work-study students• Assisted with payroll reconciliation and other projects as assigned

    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Retail Specialist
      • Dec 2017 - Feb 2020

    • United States
    • Higher Education
    • 700 & Above Employee
    • Conference Assistant
      • Apr 2019 - Aug 2019

      Worked with the Assistant Director of Conferences & Special Projects on conference data entry and producing reportsMaintained daily contact with the Conference Planner of each conference staying on campus to ensure that all conference needs were being met and to address any suggestions they might have to improve the quality of the conferenceAssisted conference groups with their needs and acted as their main contact while on campusPrepared and distributed access cards and room keys for each assigned conferenceEnsured all guest rooms are clean and ready for conference groups, including proper distribution of linens (immediately report any discrepancies directly to the AD) Assisted the AD in managing the check-in and check-out processes for all conference groupsCompleted all Room Condition Reports prior to the arrival of conferences and at the conclusion of the conference season Performed facility walks to ensure there are no damages or maintenance items that should be addressed in the hallways, laundry rooms, or restrooms that conferences were usingPerformed overnight on-call services in the residence halls as required Provided continuous customer service for conference guests Assisted Residential Life and Housing as Volunteer Coordinator for Fall Move In

    • VCU ASPiRE FWS Student Worker
      • Sep 2018 - May 2019

      Helped to maintain customer service through assisting with front office operations, including greeting guests, answering questions, and directing visitors as appropriate in conjunction with full time Administrative Assistant coverageAnswered the phone and took messages or transfer callsRan errands on campus and assisted with other clerical/administrative tasksAssisted with research, data entry and records management projectsProvided support to staff for a variety of special projects related to VCU ASPiRE’s mission

    • Campus Organizer
      • Aug 2017 - May 2018

      Assembled a team of 10 core members who met monthly to coordinate campus programming centered around raising awareness about sexual assault, intimate partner violence, and bystander intervention on college campusesPartnered with student-led organizations and athletic teams on campus in order to collaborate effectively to prevent sexual assault on the VCU campusIt's On Us combines grassroot organizing with creative presentations and content in order to create conversation around sexual assault prevention on a national level.

    • Cashier
      • Oct 2014 - Nov 2017

      Provided friendly customer serviceWorked independently and part of a teamAssisted customers with special requestsMaintained a clean work environment Provided friendly customer serviceWorked independently and part of a teamAssisted customers with special requestsMaintained a clean work environment

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Campus Program Virtual Intern
      • Jan 2017 - May 2017

      Served as a liaison between the One Love Foundation organization, VCU administration, and student bodyPlanned and facilitated "Escalation" workshops across campus to 250 athletic and undergraduate/community members. Engaged students in their education on the causes and impacts of intimate partner and dating violence. Served as a liaison between the One Love Foundation organization, VCU administration, and student bodyPlanned and facilitated "Escalation" workshops across campus to 250 athletic and undergraduate/community members. Engaged students in their education on the causes and impacts of intimate partner and dating violence.

    • Inventory Clerk
      • Dec 2012 - Dec 2014

      Performed data entriesAnswered inbound calls in support of product needsPerformed queries in multiple databasesReceived shipments and prepared outgoing shipments Performed data entriesAnswered inbound calls in support of product needsPerformed queries in multiple databasesReceived shipments and prepared outgoing shipments

Education

  • Virginia Commonwealth University
    Bachelor of Science (B.S.), Sociology
    2015 - 2019

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