Amar Molinas

Information Support Specialist at Center for Public Management at the University of Oklahoma
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Contact Information
us****@****om
(386) 825-5501
Location
Norman, Oklahoma, United States, US
Skills

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Bio

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Credentials

  • Learning Selenium
    Lynda.com
    Dec, 2020
    - Oct, 2024
  • API Testing Foundations Certificate of Completion
    Lynda.com
    Nov, 2020
    - Oct, 2024
  • Agile Testing Certificate of Completion
    Lynda.com
    Nov, 2020
    - Oct, 2024
  • Behavior-Driven Development Certificate of Completion
    Lynda.com
    Nov, 2020
    - Oct, 2024
  • Programming Foundations: Software Testing/QA Certificate of Completion
    Lynda.com
    Nov, 2020
    - Oct, 2024
  • Test Automation Foundations Certificate of Completion
    Lynda.com
    Nov, 2020
    - Oct, 2024
  • CompTIA A+ ce Certification
    CompTIA
    Jun, 2016
    - Oct, 2024
  • CompTIA Network+ ce Certification
    CompTIA
    Jun, 2022
    - Oct, 2024

Experience

  • Center for Public Management at the University of Oklahoma
    • United States
    • Higher Education
    • 1 - 100 Employee
    • Information Support Specialist
      • Jun 2021 - Present

      • Mentors new agents as they transition from training to the call center floor• Provides education and assistance to individuals seeking information about DHS services• Facilitates application for a social service programs such as SNAP, Medicaid/Soonercare, Childcare, and energy assistance• Verified callers’ identities to ensure the confidentiality of case information.

    • Liheap Energy Assistant
      • Jan 2021 - Jun 2021

      • Provided education and assistance to individuals seeking information about DHS programs and services• Facilitated submission of applications for the Low Income Home Energy Assistance Program (LIHEAP), and the Energy Crisis Assistance Program(ECAP) over the phone.• Researched and verified client information to ensure submissions met program criteria

  • uExamS
    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Independent Contractor
      • Aug 2017 - Present
  • Grubhub
    • Technology, Information and Internet
    • 700 & Above Employee
    • Independent Contractor
      • Oct 2018 - Jan 2021
  • OrderUp, a Groupon company
    • Food & Beverages
    • 1 - 100 Employee
    • Independent Contractor
      • Jan 2018 - Oct 2018
  • Apex Systems
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Technical Support Specialist
      • Aug 2016 - Nov 2016
  • Oklahoma City Community College
    • United States
    • Higher Education
    • 400 - 500 Employee
    • Webmaster - Oklahoma City Community College Pioneer Newspaper
      • Jan 2015 - Aug 2016
  • Half Price Books
    • United States
    • Retail
    • 700 & Above Employee
    • Shift Leader
      • Jul 2010 - Jan 2015
  • Borders
    • Belgium
    • Online Audio and Video Media
    • Book Seller
      • 2007 - 2010
  • Kiss of the Wolf Clothing
    • Fabric Painter
      • Jul 1998 - Aug 2005

      Created hand painted and dyed fabrics for clothing and wearable art. Created hand painted and dyed fabrics for clothing and wearable art.

Education

  • Oklahoma City Community College
    Associate of Applied Science (AAS), Computer Science
    2012 - 2016
  • University of Oklahoma
    Bachelor of Arts (B.A.), Letters
    1998 - 2003

Community

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