Experience

Al Taresh Group

• United Arab Emirates
• Public Relations and Communications Services
• 1 - 100 Employee

• Supervisor

  • Jul 2022 - Present

• Supervisor

  • Jul 2022 - Present

• Administrative Services Coordinator

  • Jun 2021 - Oct 2022

  CUSTOMER HAPPINESS COORDINATOR | Al Taresh Group | Dubai July 2021 - PresentCUSTOMER HAPPINESS COORDINATOR at ALTARESH GOVERNMENT SERVICES:  Serve customer inquiries such as:- Welcome the customer.- Provide a VIP service for the applicant to prepare the Golden visa application for the applicant along with the applicant’sfamily.- Coordinate with the customer by email, phone, and face to face to finalize the process in both languages Arabic and English.- Create the quotations and follow up on the payment.- Coordinate with the finance team to confirm the payment.- Handling all the types of immigration work for the applicants (new, renew, cancellation, etc.)- Coordinate with the Dubai Tourism team regarding the golden visa for the actors, singers, etc.) Key accounts manager for the below companies and coordinate with them by email, phone, and face to face to finalize the golden visa process: - HSBC, Standard charted bank, Zina FC-LLC-DDA, etc. Work skills:- Power of WOM (word of mouth).- Trainer.- Working on the CRM system, M-file, and Microsoft Outlook) Show less

• Account Manager

  • Apr 2018 - May 2021

  ACCOUNT MANAGE | Al Taresh Group | Dubai | Oct 2018 - Jun 2021 Working as account Manager in AL TARESH BUSINESSMENSERVICES sinceOctober2018–July 2021: Key accounts manager for the below companies and coordinate with them by email, phone, and face to face to finalize the process:- Novartis group.- Alcon AG service.- Sandoz.- Horizon school. Manage the full process, documents, and applications of applicants in various government authorities’ thorough knowledge of different authorities such as:- DNRD (Department of Naturalization and Residency Dubai).- MOHRE (Ministry of Human Resources & Emiratisation)- TAWTEEN portal work.- DED (Dubai Economic Department)- DHA (Dubai Health Authority)- EID (Emirates ID)- RERA (Real Estate Regulatory Authority)- MOFA (Ministry of Foreign Affairs)- TRAKHEES portal.- JAFZA portal. Coordinate with the PRO to complete the applicant’s work from the below authorities:- TASHEEL, TAWJEEH, and TADBEER.Work skills:- Customer service.- System organized.- Technical knowledge. Show less



Comfort House Contracting LLC

• United Arab Emirates
• Construction
• 1 - 100 Employee

• Accountant

  • May 2015 - Jun 2016

  ACCOUNTANT GENERAL AND ADMINISTRATIVE | COMFORT HOUSE Sharjah | May 2015 - Jul 2016 - Attention to workers' affairs. - Preparing the salaries of workers ACCOUNTANT GENERAL AND ADMINISTRATIVE | COMFORT HOUSE Sharjah | May 2015 - Jul 2016 - Attention to workers' affairs. - Preparing the salaries of workers



safa al sherouq Cont

• Sharjah, United Arab Emirates

• Secretary

  • Aug 2008 - Feb 2015

  SECRETARY | Safa Al Sherouq cont. | Sharjah | Aug 2008 - Feb 2015 - Documents clearing for all types of quotations & invoices. - Provide administrative and secretarial support as assigned. SECRETARY | Safa Al Sherouq cont. | Sharjah | Aug 2008 - Feb 2015 - Documents clearing for all types of quotations & invoices. - Provide administrative and secretarial support as assigned.



Talih contracting

• Training

  • Sep 2014 - Jan 2015