Aman Sharma
Senior Sales Consultant at Claritus Management Consulting- Claim this Profile
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Bio
Credentials
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Certification of Graduation Digital Marketing Internship
DigitalDeepak.comJan, 2022- Nov, 2024 -
Internship
Umeed a drop of hope -NGOSep, 2021- Nov, 2024 -
Google Digital Garage Certificatio
GoogleJul, 2021- Nov, 2024 -
Google Shopping Ads Certification
GoogleNov, 2021- Nov, 2024 -
Google ad Display Certification
GoogleNov, 2021- Nov, 2024 -
Google ad Search Certification
GoogleNov, 2021- Nov, 2024 -
Digital Marketing
HubSpot AcademyAug, 2021- Nov, 2024
Experience
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Claritus Management Consulting
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India
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IT Services and IT Consulting
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100 - 200 Employee
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Senior Sales Consultant
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Jan 2022 - Present
*Respond quickly to inbound leads resulting from marketing activities.*Attend to leads via phone and email to convert them into customers*Follow up and execute on scheduled tasks to keep leads warm*Take scheduled sales calls and answer the sales phone line for inbound enquiries*Arrange follow-up zoom meetings with clients*Respond to customer enquiries as required * Assist the candidates throughout in his hiring process and onboarding.* Generating leads of Prospect customers through research and marketing
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DigitalDeepak.com
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Advertising Services
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1 - 100 Employee
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Intern
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Aug 2021 - Nov 2021
Worked as a Digital Marketing Intern under Digital Deepak. Till now, i have wrote my first article, started a wordpress blog @amanstheory.com , selected my niche, got hands on Content marketing #deepmarketing. Worked as a Digital Marketing Intern under Digital Deepak. Till now, i have wrote my first article, started a wordpress blog @amanstheory.com , selected my niche, got hands on Content marketing #deepmarketing.
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UMEED A DROP OF HOPE (NGO)
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India
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Non-profit Organization Management
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100 - 200 Employee
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Intern
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Aug 2021 - Sep 2021
I am working as a PAN INDIA Intern under UMEED- A DROPE OF HOPE . Till now, I have been a part of the Tree plantation Drive and Social Work among Daily vendors to improve their business and promoting Hygiene across the community. It gives me immense pleasure to be a part of this NGO as it provides the sense of pride to the human inside me. I am working as a PAN INDIA Intern under UMEED- A DROPE OF HOPE . Till now, I have been a part of the Tree plantation Drive and Social Work among Daily vendors to improve their business and promoting Hygiene across the community. It gives me immense pleasure to be a part of this NGO as it provides the sense of pride to the human inside me.
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Founder
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Nov 2019 - Apr 2021
* Provided customer support over the emails, what's app and over the phone calls. * Assisted the customer with their query and helped in the same fashion. *Developed numerous skills like diplomacy, upselling, conflict resolution, smart pricing and team communication.*Provided best customer support through emails and over the phone Took care of logistic department so that the products could be delivered on time. *Collaborated with logistic partners to provide last mile drop to the customer *Took care of the Returns and concentrated to reduce RTO's. * Packaged parcel ,invoices and hand them over to the delivery man. *Took care of daily report of parcels and made sure customers are happy with the services. * Created and promoted video ads on different social media platform. *Created and handled company pages on different social media handles. * Content creation for Facebook, instagram. *Facebook ads expert. *Built and created an ecommerce store on shopify. * Increased the sales up to 30,000 INR a day with the help of shopify analytics and apps. * Used Proper colour combination and apps to enhance the performance on shopify store.
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I Energizer , Noida
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India
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Consumer Services
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200 - 300 Employee
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Retention Specialist
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Jul 2018 - Oct 2019
*Solved queries and complaints of the customers over the phone for a Credit card bank called CREDIT ONE BANK. *Took payments of the customers over the phone. *Retained the customers who were not happy with the bank services. *Assisted customer to apply for Card, increase in credit limit, stolen cards, website issues ,fraud transaction etc. * Had been empathetic towards customer *Solved queries and complaints of the customers over the phone for a Credit card bank called CREDIT ONE BANK. *Took payments of the customers over the phone. *Retained the customers who were not happy with the bank services. *Assisted customer to apply for Card, increase in credit limit, stolen cards, website issues ,fraud transaction etc. * Had been empathetic towards customer
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Real Estate Broker
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Jun 2019 - Aug 2019
Worked as a Real Estate Broker in Prudential Realtor , the job included*Calling the leads generated from 99 acres, magic bricks etc. , explaining about the community and flats and scheduling visits to the societies.* Greet and heading the customers visit to the societies and flat (eg. CLEO COUNTY, ATS Properties).* Finalising the deals after a discussion on the agreed price of the properties.* Helping the customers in their posession of the flats which included Registry of the flats and other required documents.
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One Touch Solutions, Inc.
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United States
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Computer Networking Products
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1 - 100 Employee
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Lead Generation Specialist
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May 2019 - Jun 2019
The job profile included *Cold calling the potential buyers in Australia and get their approval to receive a Sales call from the team of Freedom Funeral Insurance.* Meeting the target by providing atleast 15 leads per day thereby helped in productivity. The job profile included *Cold calling the potential buyers in Australia and get their approval to receive a Sales call from the team of Freedom Funeral Insurance.* Meeting the target by providing atleast 15 leads per day thereby helped in productivity.
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Technical Support Specialist
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Feb 2018 - Apr 2018
Worked as a Technical Support Executive in GEEKS which includes* Taking Remote Access of the customer's device through Anydesk and troubleshoot with the problem faced with the customers.* Dictating the customers so they can perform steps needed to fix the problems in their Router, Printer, Laptop, Chromebook, PC,.*Installing softwares in Customers Laptops which could perform their desired tasks. like Installing Go pro App so that customer can share the pics from his camera to laptop.*Made backups on Cloud storages to clean up the memories.* Perfomed regular checkups of the customers laptop ,install antivirus ,adblocks, shift bookmarks across different browsers, add favourites etc.
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Competent Synergies
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India
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Outsourcing/Offshoring
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200 - 300 Employee
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Customer Service Representative
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Jul 2017 - Jan 2018
Worked as a Customer Service Executive in VIDEOCON D2H Process. where the work involved* Helping the customers with their concern and query over the phone.* Performing troubleshooting if the customer faces issues with their D2h and booking the engineer visit at customer's premises.* Helping customers with the relocation of their D2h between different location.* Booking new connections for the customers over the phone and helping them in selecting their d2h plan which included upgrade and downgrade of their packages
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Education
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2016 - 2019
Chaudhary Charan Singh University
Bachelor of Arts - BA, History
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