Quality Coordinator

• Jun 2023 - Present

Counsellor

• Mar 2022 - Jun 2023

Provide individual & group sessions to advise and assist students with academic & vocational development. • Maintain confidential records. • Build a relationship of trust and respect with staff and students. • Assist students with their educational, career and social needs, including referrals to other areas / organisations. • Work in collaboration with teachers, Student Services, and Career Centre staff to ensure a student’s success. • Develop and implement strategies to support the needs of students. • Advertise facilities and potential study programmes to students. • Implement and facilitate educational and training workshops for staff and students. • Closely monitor student performance and proactively identify at-risk scenarios and identify opportunities to develop, implement, measure and improve academic success strategies and conduct follow-up meetings. • Provide proactive and timely outreach, referrals and intervention through a variety of communication methods. • Support students to be independent learners in resolving their issues and concerns. • Develop processes, programmes, activities or workshops to support student and staff. Show less

Quality Coordinator

• Jun 2016 - Mar 2022

Quality Coordinator is responsible for the design, implementation, promotion and development of the Quality Management strategy that is in line with college requirements. 1. Adopts and promotes the Mission and Vision statements of the collage . 2. Provides leadership and support to the quality management . 3. Identifies Quality Management resources and budget requirements. 4. Provides support to the Quality Management Department staff in the design, development and implementation of business plan and strategies, ensuring the efficient and effective utilization of the department resources. 5. Directs, engages and manages the Quality function & Services. 6. Maintains and reviews departmental policies, objective and procedures. 7. Ensures that the overall activities in the department meet the requirements of quality management, health and safety, legal stipulations, environmental policies. 8. Evaluates and recommends promotions for the department staff. 9. Prepares the department’s annual reports for submission to the Dean. 10. Represents the department in the College Council and other committees in the college. 11. Co-ordinates the planning, design and implementation of Continuous Quality Improvement projects, so as to systematically evaluate and meet stakeholder needs, via functional areas. 12. Reviews and monitors data analysis and provides appropriate feedback to the concerned departments and to the top management. 13. Assists in preparing Management Review presentation. 14. Assists in discussing and accomplishing Management Review outcomes with top management. 15. Mentors and develops an established Quality Management Team. Show less

Performance Improvement Coordinator ( Quality Department )

• Jun 2014 - Jun 2016

Performance Improvement Coordinator is responsible for facilitating and coordinating the systematic organization-wide Performance Improvement and Quality Management functions; coordinating activities related to ensuring and promoting the highest quality of performance, the appropriate and efficient utilization of college resources. Adopts and promotes the Mission and Vision statements of the College . Promotes Performance Improvement Quality Assessment activities throughout the college by facilitating and coaching continuous performance improvement team activities. Fosters the designing, assessing and measuring of important processes and outcomes that may affect the delivery of quality process and services. Develops and directs Quality Management initiatives in all concerned areas. Monitors and reviews implementation of the Quality Management Improvement Development Plan. Monitors progress of required system improvement projects and ensures targets are met in accordance with the agreed deadlines. Monitors Quality Improvement Reports submitted by all departments in SNC. Supports data driven decision-making. Promotes and facilitates continuous PI education college-wide. Coordinates accreditation activities in the college. Provides support and acts as resource to SNC in Quality Improvement issues. Provide quality recommendations based on surveys reports. Participates in Quality Management Staff Development activities. Follows all college policies and guidelines. Undertakes assigned administrative duties relevant to the position. Participates in quality improvement initiatives and corporate activities of the staff within the college Ensures own professional updating. Performs other tasks and duties within the scope of the knowledge, skills, and experience required for the job, as assigned by the immediate supervisor. Show less

Senior Personnel Coordinator ( Personnel Department )

• Apr 2014 - Jun 2014

Assist in recruitment process: a. Advertisement placement b. Interview Arrangements c. Physical Appointments d. Reference verification e. Assist in drafting any submission of acceptance or rejection letters. f. Assist in timely documented follow up with applicants. Assist in updating and completion of filing system for personnel records in accordance with polices and procedures. Responsible to assist in completion of all documentation and correspondence prior to the starting date of new employees. Responsible for updating personal database and sending our notice/correspondence to employees for any evaluation, or other matters. Assist in organizing social functions for the company . Assist in credentialing process and application submissions for hospitals and other agencies. Perform clerical functions, type letters and memos, posts and distributes correspondence. Updates bulletin boards with regulations required as well as post all vacant position and emergency employment policies at all times. Updates the status of vacant positions by send it to the newspaper or to employment agencies . Performs other related duties as directed by the Human Resources Manager. Establish and maintain all needed documents for insurance programs (medical, dental, vision, life, etc...). Assist in quote process for insurance carriers. Promotes and believes in the mission statement “Health for All”. Ability to relate to the public regardless of ethnic, religion and economic status. Show less

English lecturer ( English Department )

• Jan 2009 - Jan 2011

Delivering lectures in medical books for nursing , dental , lab , pharmacy and medical IT , seminars and tutorials. Developing and implementing new methods of teaching to reflect changes in research. Designing , preparing and developing teaching materials. Assessing students' coursework; setting and marking examinations; supporting students through a pastoral/advisory role; undertaking personal research projects and actively contributing to the institution's research profile. Supervising students' research activities. Completing continuous professional development (CPD) and participating in staff training activities. Training courses in method of teaching . Carrying out administrative tasks related to the department, such as student admissions, induction programmes and involvement in committees and boards; managing and supervising staff - at a senior level this may include the role of head of department. Representing the institution at professional conferences and seminars, and contributing to these as necessary. Show less

Translator ( Shipping Department )

• Feb 2008 - Mar 2009

Translate Manifest from English to Arabic ( Containers Manifest or Cars Manifest ) and then entering the Manifest information in the system in Arabic and English . Preparing arrival notes for the cargoes before the vessels arrive to the port , send these notes to the notifier so they can take their cargoes from the port , Preparing monthly summery for the vessels and the containers number preparing reports in Arabic or in English . Participates in workshops, conferences and/or meetings for the purpose of maintaining skills for professional growth and/or conveying information. Prepares a wide variety of documents (e.g. handbooks, testing materials, eligibility reports, calendars, manifestation hearing reports, etc.) for the purpose of providing/translating materials in second language and/or English . Reads a variety of materials (e.g. letters, instructional materials, brochures, articles, handbooks, bulletins, Individualized Education Plans , etc.) for the purpose of interpreting materials in second language and/or English. Verifies translations made by others for the purpose of reviewing and editing materials for accuracy, context, readability, grammar and style. Show less

English Teacher ( English Department )

• Jan 2006 - Jan 2008

During teaching used a range of course books and materials, plus a variety of audiovisual aids. Emphasised on dialogue and role-playing, but more formal exercises, language games and literature are also used. Class management. Planning, preparing and delivering lessons to a range of classes and age groups. Preparing and setting tests, examination papers, and exercises. Marking and providing appropriate feedback on oral and written work. Devising , writing and producing new materials, including audio and visual resources. Organising and getting involved in social and cultural activities such as school parties, dinners . Attending and contributing to training sessions. Participating in marketing events for the language school. Preparing information for inspection visits and other quality assurance exercises. Freelance teaching on a one-to-one basis; basic administration, such as keeping student registers and attendance records. Show less