Experience

IO Solutions Contact Center

• Canada
• Outsourcing and Offshoring Consulting
• 300 - 400 Employee

• Customer Service Representative

  • Jan 2023 - Present



Steve Madden Canada

• Canada
• Retail
• 1 - 100 Employee

• Sales Associate

  • Dec 2022 - Present



Amazon

• United States
• Software Development
• 700 & Above Employee

• Warehouse Associate

  • Sep 2022 - Dec 2022



FirstCry.com (BrainBees Solutions Pvt. Ltd.)

• India
• Retail
• 700 & Above Employee

• Merchandiser

  • Dec 2019 - Dec 2021

  - Driving the sales and margin through merchandising and content initiatives. - Analysing the sell thru, stock covers, discounts, stock gaps sales trends. - Evaluation of top/bottom selling styles and provide quantitative and qualitative feedback to design team and the buying team for future range selection. - Regularly developing, testing and analysing new merchandising tactics to improve conversation. - Planning and executing the site merchandising calendar. - Partnering with marketing function to formulate content plans strategies for merchandise to increase sales.



KOOVS.COM

• India
• Retail Apparel and Fashion
• 100 - 200 Employee

• Merchandiser

  • Jun 2019 - Dec 2019

  Responsible for uploading the products, maintain a curated editorial set pages and work closely to CRM, operations and production teams to monitor and analyze stocks, sales, and returns. Most importantly contacting and getting different vendors on board and analysts to negotiate prices, quantities and time-scales, making purchase order for different vendors and coordinating with vendors products and invoices. Have Good communication skills. I alone have bought more than 18 vendors on board in 2 months. I have good leadership qualities. I was upgraded as a merchandising manager only in 1 month.



adidas

• Germany
• Sporting Goods
• 700 & Above Employee

• Merchandiser

  • Jan 2019 - Mar 2019

  1.Assisted in range selection category wide. 2. Standardisation of attribute sheet 1.Assisted in range selection category wide. 2. Standardisation of attribute sheet



Tommy Hilfiger

• Netherlands
• Retail Apparel and Fashion
• 700 & Above Employee

• Customer Relations Officer

  • Dec 2017 - Apr 2018

  - Learned to record the performance of the best and the worst seller SKUs in menswear. - Trained in 'Create the look' for menswear. This helps in online cross-selling. - Assisted in fetching the sales number from the ERP for menswear apparels. - Learned to record the performance of the best and the worst seller SKUs in menswear. - Trained in 'Create the look' for menswear. This helps in online cross-selling. - Assisted in fetching the sales number from the ERP for menswear apparels.



KOOVS.COM

• India
• Retail Apparel and Fashion
• 100 - 200 Employee

• Internship

  • Jun 2017 - Aug 2017

  Worked under the planning department of the company. - Learned to record the performance of the best and the worst seller SKUs in menswear. - Trained in 'Create the look' for menswear. This helps in online cross-selling. - Assisted in fetching the sales number from the ERP for menswear apparels. Worked under the planning department of the company. - Learned to record the performance of the best and the worst seller SKUs in menswear. - Trained in 'Create the look' for menswear. This helps in online cross-selling. - Assisted in fetching the sales number from the ERP for menswear apparels.