Amanda Tetzlaff
Recruiter at TRICOR Insurance- Claim this Profile
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Bio
Experience
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TRICOR Insurance
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United States
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Insurance
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200 - 300 Employee
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Recruiter
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Mar 2023 - Present
De Forest, Wisconsin, United States
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Organist and Piano Accompanist
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Sep 2007 - Present
Sun Prairie, WI
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Fairway Independent Mortgage Corporation
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United States
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Financial Services
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700 & Above Employee
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Senior Talent Acquisition Specialist & SME
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Dec 2020 - Mar 2023
Madison, Wisconsin, United States Approximately 10k employees companywide; Averaged 30-50 openings at any given time. In addition to my Talent Acquisition Specialist duties below, I also took on the “SME” role for my team, acting as both subject matter expert and team leader. The key areas of responsibility for this role are: Systems, Processes, Projects, and Reporting. o Systems – iCIMS is a huge part of my role - I review reports, ensure best processes are being used, review software updates that may affect our… Show more Approximately 10k employees companywide; Averaged 30-50 openings at any given time. In addition to my Talent Acquisition Specialist duties below, I also took on the “SME” role for my team, acting as both subject matter expert and team leader. The key areas of responsibility for this role are: Systems, Processes, Projects, and Reporting. o Systems – iCIMS is a huge part of my role - I review reports, ensure best processes are being used, review software updates that may affect our processes, request new processes, and any other questions that may arise regarding iCIMS. I’ve created a detailed and organized OneNote document that I maintain for the team that documents every step of our iCIMS processes. I also help the CHRO manage and track our third-party vendor accounts and usage (such as LinkedIn, Indeed, ZipRecruiter, SparkHire, and Calendly). o Processes – I created from scratch our TA written processes and procedures, created a Document Library to track all documents we own & manage, and made sure our TA Intranet site is up to date with documentation & information available to all employees. o Projects – The projects I work on vary, but I welcome any and all projects. Most recently I'd worked with our marketing department to do a complete overhaul of our current Careers website. o Reporting – I love good data! I’m a big part of helping ensure data integrity from our reports. I’ve cleaned up existing reports to ensure they are labeled and laid out in the best manner to what the report was trying to show, & corrected many reports to ensure they're pulling the desired data points. I also dug in and created custom reports to help show trends in data, volume/workload by recruiter, and identify gaps in our processes.
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Talent Acquisition Specialist
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May 2019 - Dec 2020
Madison, Wisconsin Responsible for high-volume, full-cycle corporate recruiting nationwide, from entry-level hourly roles to executive roles. This includes but is not limited to: Conducting initial intake meeting with hiring managers; Doing all my own sourcing & pre-screening; Coordinating & scheduling all interviews (in-person & remote); Handling full offer process, including drafting offer letters; Partnering with Human Resources on background check process; and notifying hiring manager and candidate when… Show more Responsible for high-volume, full-cycle corporate recruiting nationwide, from entry-level hourly roles to executive roles. This includes but is not limited to: Conducting initial intake meeting with hiring managers; Doing all my own sourcing & pre-screening; Coordinating & scheduling all interviews (in-person & remote); Handling full offer process, including drafting offer letters; Partnering with Human Resources on background check process; and notifying hiring manager and candidate when they’ve been cleared for hire. Work on special projects for the team Member of our iCIMS implementation team as we transitioned away from Workday as our ATS (but still use it as our HRIS). Helped lead UAT for new ATS, along with our HRIS team. Created user documentation for our TA Team to use iCIMS.
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Vogel Bros. Building Co.
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United States
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Construction
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1 - 100 Employee
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Safety & HR Assistant
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Dec 2015 - May 2019
Madison, Wisconsin Area - Provide support to the Director of Safety & Human Resources - Administrative: Maintain meeting agendas and minutes; Process claims (Workers Comp, Auto, etc.) and maintain incident paperwork; Maintain and organize electronic file structure for Human Resources and Safety documents company-wide; Responsible for Human Resources and Safety document management (creation, updates and tracking). - Communication: Lead department team with generating content for and distributing monthly… Show more - Provide support to the Director of Safety & Human Resources - Administrative: Maintain meeting agendas and minutes; Process claims (Workers Comp, Auto, etc.) and maintain incident paperwork; Maintain and organize electronic file structure for Human Resources and Safety documents company-wide; Responsible for Human Resources and Safety document management (creation, updates and tracking). - Communication: Lead department team with generating content for and distributing monthly reporting/communications of company-wide Safety & HR Report ("newsletter"); Active writer for monthly Safety blogs for company website; Assist with compiling metrics and departmental goal updates for monthly leadership meetings. - Anticipator / Continuous Improvement: Continually research, learn about and seek out the latest in HR news, technology, trends and legal issues to best serve employees and the company; Update procedures, policies and manuals company-wide to stay on top of compliance and best practices for talent management; Always on the lookout for process improvements and streamlining to reduce waste/LEAN; Monitor Human Resources activities and if warranted, advise of potential risk to business needs, compliance requirements, or employee relations. - Strategic People Partner: Assist with development of staff by providing tools and processes for performance appraisals and professional development; Offer coaching and sharing of knowledge to help other staff increase their knowledge, professionally develop, and be the best they can be in their roles; Oversee employee on-boarding, working to ensure employees are set up to be successful and develop personally and professionally.
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Project Assistant
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Jun 2012 - Dec 2015
Madison, WI - Provide administrative support for the Project Management Team. - Prepare, distribute and track contracts, subcontracts, purchase orders, submittals and change management. - Request, verify proper limits, and track insurance certificates. - Assist with bid projects including procurement of plans, solicitation of bids from subcontractors and suppliers, placing ads in trade journals, preparing bid forms, securing bid bonds, etc. - Enter and maintain information in iSqFt and Contract… Show more - Provide administrative support for the Project Management Team. - Prepare, distribute and track contracts, subcontracts, purchase orders, submittals and change management. - Request, verify proper limits, and track insurance certificates. - Assist with bid projects including procurement of plans, solicitation of bids from subcontractors and suppliers, placing ads in trade journals, preparing bid forms, securing bid bonds, etc. - Enter and maintain information in iSqFt and Contract Management databases. - Assist Project Managers with general clerical duties including word processing, data entry, copying, filing, etc. Assist with mail room activities, back up Receptionist as needed, and help maintain common work areas.
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Sun Prairie Ice Arena
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United States
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Spectator Sports
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1 - 100 Employee
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Administrative Assistant - Part Time
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Jul 2015 - Sep 2016
Sun Prairie, WI - Processed Accounts Payables & Receivables using QuickBooks, as well as created tracking spreadsheets in Excel in order to have more detailed records of financial transactions - Created both a physical and electronic filing system & implemented procedures for filing all business documents - Fielded phone & online inquiries from customers & the general public - Assisted the rink manager with scheduling & coordinating special events (such as birthday parties & private ice time for… Show more - Processed Accounts Payables & Receivables using QuickBooks, as well as created tracking spreadsheets in Excel in order to have more detailed records of financial transactions - Created both a physical and electronic filing system & implemented procedures for filing all business documents - Fielded phone & online inquiries from customers & the general public - Assisted the rink manager with scheduling & coordinating special events (such as birthday parties & private ice time for business events) - Worked with the arena's various adult hockey leagues to coordinate season schedules, coordinate game times, schedule referees (as needed), & make sure game sheets were printed for all games Show less
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Consumer Specialist
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Aug 2010 - Jun 2012
Madison, WI - Respond to phone calls, e-mails, faxes, mail and walk-ins from the community, businesses and law enforcement officials who request assistance from our office, focusing on privacy protection and identity theft fraud - Provide outreach to the community through presentations and workshops designed to educate consumers, businesses, law enforcement, and other protection agencies, in order to create awareness of the dangers of identity theft and how to proactively guard against it - Develop… Show more - Respond to phone calls, e-mails, faxes, mail and walk-ins from the community, businesses and law enforcement officials who request assistance from our office, focusing on privacy protection and identity theft fraud - Provide outreach to the community through presentations and workshops designed to educate consumers, businesses, law enforcement, and other protection agencies, in order to create awareness of the dangers of identity theft and how to proactively guard against it - Develop informational brochures with tips on privacy protection; maintain website updates of brochures and communication pieces for the public; and coordinate customer mailings and office brochures display - Assist with training and mentoring of new office personnel, including teaching them basic database operations, standard operating procedures for handling complaints, customer service (phone, e-mail, in-person), and proofreading their complaint correspondence Show less
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Wisconsin Department of Agriculture, Trade and Consumer Protection
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United States
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Government Administration
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200 - 300 Employee
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Bilingual Consumer Specialist
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Apr 2006 - Aug 2010
Madison, WI - Monitored and analyzde consumer complaints, reviewing them for possible violations of federal and state laws, codes and regulations, as well as for unfair business practices - Made contact with consumers and businesses through written correspondence, telephone, or e-mail to mediate complaints and open communications between the parties and obtain compliance with consumer laws - Maintained community presence by doing presentations and being a face-to-face resource for consumers - Took… Show more - Monitored and analyzde consumer complaints, reviewing them for possible violations of federal and state laws, codes and regulations, as well as for unfair business practices - Made contact with consumers and businesses through written correspondence, telephone, or e-mail to mediate complaints and open communications between the parties and obtain compliance with consumer laws - Maintained community presence by doing presentations and being a face-to-face resource for consumers - Took appropriate complaint follow-up action, determining if further investigation or referrals should be made, based on an analysis of the available information and knowledge of the business’ practices - Maintained thorough and current understanding of office policies and procedures, as well as being knowledgeable of all laws, codes and regulations enforced by the department Show less
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Del Monte Foods, Inc.
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United States
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Food and Beverage Services
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700 & Above Employee
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Human Resources Assistant
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May 2005 - Apr 2006
Cambria & Markesan, WI ○ Assisted two Human Resources Managers at two different Del Monte Foods plant locations by maintaining staffing reports and seasonal employee files, creating memos and handbooks, and helping managers juggle their busy schedules by taking on their smaller project responsibilities ○ Organized and maintained offices; made sure that all files and documents were properly handled as well as all necessary human resources paperwork was well stocked and up to date (such as employee applications and… Show more ○ Assisted two Human Resources Managers at two different Del Monte Foods plant locations by maintaining staffing reports and seasonal employee files, creating memos and handbooks, and helping managers juggle their busy schedules by taking on their smaller project responsibilities ○ Organized and maintained offices; made sure that all files and documents were properly handled as well as all necessary human resources paperwork was well stocked and up to date (such as employee applications and required postings) ○ Organized and arranged seasonal orientation for employees and organized training sessions with plant leaders; orientation planning included booking local high school gymnasium, reserving audio/video equipment, communication of the event date and time, as well as preparing informational folders for all attendees Show less
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Education
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University of Northwestern - St. Paul
Bachelor of Arts (B.A.), Spanish & Bible (double major)