Experience

Invesque

• United States
• Real Estate
• 1 - 100 Employee

• Asset Services & Project Coordinator

  • Jul 2019 - May 2020

  Indianapolis, Indiana Area

• Assets & Acquisitions Coordinator

  • Dec 2015 - Jul 2019



GATX

• United States
• Financial Services
• 400 - 500 Employee

• Asset Management, Customer Service Specialist - Renewables and Southwest Region

  • Jan 2015 - Oct 2015

  Chicago * Maintains and manages the customer relationship related to utilization of GATX leased railcars for 67 accounts covering approximately 5,000 cars – managing all ethanol accounts and accounts with various commodities in the Southwest territory * Provides excellent customer service in managing maintenance and regulatory compliance, providing technical assistance, service planning, resolution of invoice disputes, securing estimate approvals, and maintaining engineering specifications for… Show more * Maintains and manages the customer relationship related to utilization of GATX leased railcars for 67 accounts covering approximately 5,000 cars – managing all ethanol accounts and accounts with various commodities in the Southwest territory * Provides excellent customer service in managing maintenance and regulatory compliance, providing technical assistance, service planning, resolution of invoice disputes, securing estimate approvals, and maintaining engineering specifications for customer commodities * Monitors and maintains weekly reports for shopping related issues such as first advice cars, dispositions, authorizations, and ever-changing compliance regulations * Exceeds in individual accountabilities resulting in success of company goals in revenue, service, and profitability * Aided in successful deployment of a new customer website, resulting in exceeding goals for return usership among accounts and producing the highest percentage of cars being shopped through the website in comparison to all other CSRs

• Senior Administrative Assistant - Rail North America

  • May 2014 - Jan 2015

  Chicago * Provided direct support to the EVP and President of Rail North America, the VP and Chief Commercial Officer, and multiple other Commercial Team executives * Provided efficient ad hoc support to all commercial staff members (approx. 75 people) * Aided in onboarding process of new commercial staff members * Handled vacation tracking for entire commercial staff * Maintained sensitive and often confidential documentation in accordance to retention policy * Handled mass compliance… Show more * Provided direct support to the EVP and President of Rail North America, the VP and Chief Commercial Officer, and multiple other Commercial Team executives * Provided efficient ad hoc support to all commercial staff members (approx. 75 people) * Aided in onboarding process of new commercial staff members * Handled vacation tracking for entire commercial staff * Maintained sensitive and often confidential documentation in accordance to retention policy * Handled mass compliance mailings to customers on behalf of the Customer Service department * General administrative tasks including: handling of correspondence, phone calls, maintaining supply closet, creation of presentations and spreadsheets, wire transfers, reconciliation of invoices, etc * Coordinated calendars, travel, reservations, and event registration as requested * Organized all aspects of internal meetings for various departments * Aided in organization of large scale external events by assisting in coordinating location, contracts, BEOs, guest lists, invitations, activities, reservations, gifts, and other arrangements as necessary

• Administrative Assistant - Sales, Eastern Region

  • Aug 2011 - May 2014

  Chicago * Provided direct support to 2 Regional VP's and 4 Corporate Account Managers * 50% administrative duties / 50% meeting and event coordination * Drafted and distributed all proposals and renewal contracts to regional customers * Recorded and reported all regional sales activity through creation of various reports * Facilitated all sales processes and transactions in CRM system * General administrative tasks including: handling of correspondence, potential customer inquiries… Show more * Provided direct support to 2 Regional VP's and 4 Corporate Account Managers * 50% administrative duties / 50% meeting and event coordination * Drafted and distributed all proposals and renewal contracts to regional customers * Recorded and reported all regional sales activity through creation of various reports * Facilitated all sales processes and transactions in CRM system * General administrative tasks including: handling of correspondence, potential customer inquiries, vacation tracking, processing check requests, etc. * Organized all aspects of internal meetings * Organized large scale external events by coordinating location, contracts, BEOs, guest lists, invitations, activities, reservations, gifts, and other arrangements as necessary



Lakeside Energy LLC

• Executive Assistant, Office Manager

  • Feb 2009 - Aug 2011

  Greater Chicago Area * Provided direct support to all five company executives * Handled general office duties including phone lines, faxing, filing, copying, scanning, correspondence, etc * Ordered and monitored office supplies * Handled tenant and suite maintenance requests * Acted as contact for vendors * Coordinated company calendars, travel, and reservations * Organized special meetings, events, and outings * Tracked receipts and created expense reports for executives



Quality Cartage, Transportation, & Logistics

• Office Administration

  • 2005 - 2007

  Burbank, IL * Handled general office duties including answering multiple phone lines, faxing, filing, copying, etc * Directed customer service calls as necessary * Scheduled delivery appointments with customers for each shipment * Organized and routed shipments to their ultimate destination * Entered information from each shipment into company databases * Made collection calls to recover funds from delinquent accounts * Assistant management of accounts receivable as well as billing… Show more * Handled general office duties including answering multiple phone lines, faxing, filing, copying, etc * Directed customer service calls as necessary * Scheduled delivery appointments with customers for each shipment * Organized and routed shipments to their ultimate destination * Entered information from each shipment into company databases * Made collection calls to recover funds from delinquent accounts * Assistant management of accounts receivable as well as billing and invoicing Show less