Senior Program Manager

• Oct 2023 - Present

Senior Agile Program Manager

• Feb 2022 - Aug 2023

Senior Scrum Master

• Oct 2019 - Feb 2022

Scrum Master

• Jan 2018 - Oct 2019

WP Engine is a new breed of technology company at the intersection of tech innovation and service. We provide the leading digital experiences platform on WordPress that drives your business forward faster. 5% of the web visits a site on WP Engine’s platform every day. We support over 60,000 customers in over 140 countries, and over 500,000 web experiences globally. Founded in 2010, WP Engine is headquartered in Austin, Texas, and has offices in San Antonio, Texas; Limerick, Ireland, London… Show more WP Engine is a new breed of technology company at the intersection of tech innovation and service. We provide the leading digital experiences platform on WordPress that drives your business forward faster. 5% of the web visits a site on WP Engine’s platform every day. We support over 60,000 customers in over 140 countries, and over 500,000 web experiences globally. Founded in 2010, WP Engine is headquartered in Austin, Texas, and has offices in San Antonio, Texas; Limerick, Ireland, London, England and San Francisco, California. Show less WP Engine is a new breed of technology company at the intersection of tech innovation and service. We provide the leading digital experiences platform on WordPress that drives your business forward faster. 5% of the web visits a site on WP Engine’s platform every day. We support over 60,000 customers in over 140 countries, and over 500,000 web experiences globally. Founded in 2010, WP Engine is headquartered in Austin, Texas, and has offices in San Antonio, Texas; Limerick, Ireland, London… Show more WP Engine is a new breed of technology company at the intersection of tech innovation and service. We provide the leading digital experiences platform on WordPress that drives your business forward faster. 5% of the web visits a site on WP Engine’s platform every day. We support over 60,000 customers in over 140 countries, and over 500,000 web experiences globally. Founded in 2010, WP Engine is headquartered in Austin, Texas, and has offices in San Antonio, Texas; Limerick, Ireland, London, England and San Francisco, California. Show less

Scrum Master II

• 2015 - Dec 2017

SAFe 4.0 Advanced Scrum Master Certified ICAgile Certified Professional in Agile Coaching CSM Provides SCRUM servant leadership to BizOps teams Provides ongoing communication between BizOps teams to facilitate synchronization of activities Organizes and facilitates Scrum meetings and other meetings as required Responsible for identifying and working with others as necessary to help remove impediments blocking process of projects Tracks and… Show more SAFe 4.0 Advanced Scrum Master Certified ICAgile Certified Professional in Agile Coaching CSM Provides SCRUM servant leadership to BizOps teams Provides ongoing communication between BizOps teams to facilitate synchronization of activities Organizes and facilitates Scrum meetings and other meetings as required Responsible for identifying and working with others as necessary to help remove impediments blocking process of projects Tracks and communicates team velocity and sprint process Facilitates discussion and mediates conflicts to ensure full team involvement Leads Scrum teams to self-organize and self-manage Assists with internal and external communication, improving transparency, and radiating information to a larger organization

BizOps Executive Assistant

• 2014 - 2015

Creates and Tracks Business Operations departmental budget Schedules and coordinates meetings, conferences, lunches, and dinners for Chief Business Officer Justifies expenses for the Chief Business Officer Removes impediments for CBO and manages followups with Managers for ongoing projects Assists managers and CBO with employee management, company reports, training, and performance reviews Tracks, organizes, and maintains company legal agreements in compliance… Show more Creates and Tracks Business Operations departmental budget Schedules and coordinates meetings, conferences, lunches, and dinners for Chief Business Officer Justifies expenses for the Chief Business Officer Removes impediments for CBO and manages followups with Managers for ongoing projects Assists managers and CBO with employee management, company reports, training, and performance reviews Tracks, organizes, and maintains company legal agreements in compliance with cPanel Records management Policy Collaborates with CEO's assistant for scheduling travel for CBO and ensures schedule has no conflicts Tracks New Hires and schedules new hire events with CBO Plans, organizes, executes company wide events that promote cPanel's unique and fun culture, build company morale, and show employee appreciation Plans and executes offsite meetings, retreats, and team building events Collaborates with other Admin staff to communicate departmental needs and ensure clear communications across the company Serves as Scrum Master for Customer Service Team

Executive Assistant

• 2012 - 2014

Creates, modifies, and maintains documents for the Operations department using word processing and spreadsheet software Sets up and coordinates meetings and conferences for Vice President of Operations and other Operations managers Manage external contacts for Vice President, proactively understanding who they are and which are priority contacts; keeps track of periodic communication needed for priority contacts Manages record keeping, contract management, and expenses for… Show more Creates, modifies, and maintains documents for the Operations department using word processing and spreadsheet software Sets up and coordinates meetings and conferences for Vice President of Operations and other Operations managers Manage external contacts for Vice President, proactively understanding who they are and which are priority contacts; keeps track of periodic communication needed for priority contacts Manages record keeping, contract management, and expenses for Vice President and Operations managers Manages follow-ups for managers regarding on-going projects Schedules and manages multiple calendars with meeting coordination Assists with and provides research/background information, content development, creation and editing of presentations Acts as the lead in preparation for manager meeting agendas, tracking, monitoring and following the progress of open action items Proofreads and provides updates to documents, websites, and internal applications

Assistant Producer

• 2011 - 2012

Worked closely with Director and Producer in Production and Marketing House developing multiple projects concurrently. Responsible for developing and overseeing client’s special marketing events from start to finish. Responsible for assisting Director and Producer with shooting of projects and development of marketing materials from conception to design to delivery as well as finding, interviewing, and hiring staff for shoots. Responsible for extensive and accurate… Show more Worked closely with Director and Producer in Production and Marketing House developing multiple projects concurrently. Responsible for developing and overseeing client’s special marketing events from start to finish. Responsible for assisting Director and Producer with shooting of projects and development of marketing materials from conception to design to delivery as well as finding, interviewing, and hiring staff for shoots. Responsible for extensive and accurate production notes to help with post production process and billing process. Handles responsibilities for post production process including assistant editing, supervising animation process, selecting and procuring specialty stock footage. Perform the tasks of supervising production team and outside vendors. Served as a principle communicator with clients to assess and institute needs based on each project. Researched extensively per project in project development phase to add to development of project. Kept and maintained production paperwork and records. Show less Worked closely with Director and Producer in Production and Marketing House developing multiple projects concurrently. Responsible for developing and overseeing client’s special marketing events from start to finish. Responsible for assisting Director and Producer with shooting of projects and development of marketing materials from conception to design to delivery as well as finding, interviewing, and hiring staff for shoots. Responsible for extensive and accurate… Show more Worked closely with Director and Producer in Production and Marketing House developing multiple projects concurrently. Responsible for developing and overseeing client’s special marketing events from start to finish. Responsible for assisting Director and Producer with shooting of projects and development of marketing materials from conception to design to delivery as well as finding, interviewing, and hiring staff for shoots. Responsible for extensive and accurate production notes to help with post production process and billing process. Handles responsibilities for post production process including assistant editing, supervising animation process, selecting and procuring specialty stock footage. Perform the tasks of supervising production team and outside vendors. Served as a principle communicator with clients to assess and institute needs based on each project. Researched extensively per project in project development phase to add to development of project. Kept and maintained production paperwork and records. Show less

Personal Assistant

• 2008 - 2011

Shadowed consulting executive for three years, received coaching and learned to effectively apply creative thinking and problem solving toward developing and implementing new strategies to conquer any task. Received mentoring on Leadership Development and coaching strategies in professional and personal environments. Served as Project Manager, ran day-to-day personal operations, and served as personal representative to handle any and all personal tasks with little or no… Show more Shadowed consulting executive for three years, received coaching and learned to effectively apply creative thinking and problem solving toward developing and implementing new strategies to conquer any task. Received mentoring on Leadership Development and coaching strategies in professional and personal environments. Served as Project Manager, ran day-to-day personal operations, and served as personal representative to handle any and all personal tasks with little or no supervision. Developed and maintained household and project budgets effectively. Maintained and adhered to stringent schedule. Maintained through and constant communications feeds. Planned and executed personal event functions. Show less Shadowed consulting executive for three years, received coaching and learned to effectively apply creative thinking and problem solving toward developing and implementing new strategies to conquer any task. Received mentoring on Leadership Development and coaching strategies in professional and personal environments. Served as Project Manager, ran day-to-day personal operations, and served as personal representative to handle any and all personal tasks with little or no… Show more Shadowed consulting executive for three years, received coaching and learned to effectively apply creative thinking and problem solving toward developing and implementing new strategies to conquer any task. Received mentoring on Leadership Development and coaching strategies in professional and personal environments. Served as Project Manager, ran day-to-day personal operations, and served as personal representative to handle any and all personal tasks with little or no supervision. Developed and maintained household and project budgets effectively. Maintained and adhered to stringent schedule. Maintained through and constant communications feeds. Planned and executed personal event functions. Show less