Director of Development

• Jun 2022 - Present

● Delivered exceptional oral and written communication skills throughout routine interfacing with stakeholders including client presentations, public speaking at events, and representing the organization at City Council meetings. ● Served as project manager for an event which led to an over 200% increase in stakeholder support when compared to any event in the organization’s 15 year history using Agile methods. ● Created programming, policies, and community task force for Diversity & Inclusion. ● Designed workflows for the team and delivered 90% of projects on time and under budget. ● Maintained CRM and generated reports regularly to construct accurate data and status reports utilizing MS Office Suite. Show less

Branch Account Manager

• May 2021 - Jun 2022

● Managed a diverse team both internally and within the community we served by implementing streamlined operating procedures, establishing and maintaining service level agreements, and working closely with stakeholders to understand their needs.● Improved operational efficiency as the project manager supervising the implementation of new software, resulting in an increase of approx. $2M in revenue while reducing work hours by 25%.● Facilitated change management and provided product training to staff, teaching more than 20 end users and administrators how to use and maintain new systems with minimal assistance.● Supervised 3 full-time employees and 100+ contract employees across 3 departments. Achieved more than 90% of employee retention YOY.● Accountable for quality management reviews. Ensured all business and industry regulatory requirements were met by internal teams and clients achieving 98% compliance.● Increased sales by 2,356% within the first 8 weeks in position. Show less

Staffing Manager

• Dec 2020 - May 2021

Outreach Specialist

• Jun 2017 - Jun 2020

● Served as the organization’s ambassador for all internal and external events including formal presentations, open houses, community engagements and private stakeholder meetings. ● Acted as stage manager and liaison for all vendors, donors and special guests for The Angel Affair gala at The Tobin Center for the Performing Arts. ● Collaborated cross-functionally with executive leadership to create social media content, agency collateral, and brand consistency. ● Introduced new software and implemented new operational processes which resulted in an increase in active volunteers by 1,500.5% and reduced labor by 10 hours per week . Successfully staffed over 1,000 volunteer hours for programs. Show less

Development Associate

• May 2015 - Jun 2017

● Spearheaded all logistics for events to include private donor events, community engagement events and multiple annual fundraising events. ● Managed all internal and external communications with team members, major donors, sponsors, partners and community members. ● Coordinated meetings as the administrative assistant to the Board of Directors and Endowment Fund. ● Spearheaded all logistics for events to include private donor events, community engagement events and multiple annual fundraising events. ● Managed all internal and external communications with team members, major donors, sponsors, partners and community members. ● Coordinated meetings as the administrative assistant to the Board of Directors and Endowment Fund.