Experience

BARDO Hotels

• United States
• Hospitality
• 1 - 100 Employee

• Senior Sales Manager

  • Jan 2023 - Present

  The Mansion on Forsyth Park is one of Savannah’s most treasured and historic hotels. The property is currently undergoing a thoughtful and comprehensive multi-million-dollar phased renovation, expansion, and luxury rebranding. The reconceptualized urban resort will begin to debut in September 2023 with the reopening of its main restaurant, followed by the full resort debut in February 2024. The new resort will feature 149 guest rooms and a selection of distinct food & beverage concepts, consisting of a main restaurant, club bar and lounge, pool restaurant and bar, and lobby bar, as well as multiple event spaces, spa, retail, and more. LEFT LANE, a vertically integrated New York-based hotel and real estate company specializing in the acquisition and transformation of hotels that share a common thread of textured histories and progressive cultural landscapes, is the owner and proprietor of the property. Show less



Montage Palmetto Bluff

• United States
• Hospitality
• 100 - 200 Employee

• Event Designer - Sales

  • Feb 2022 - Dec 2022

  - Lead design team and development planning - Aided in the development of all P&L, strategic planning, business development, sales forecasting, contracts - Created and implemented new hire training processes - Created & fostered partner/vendor relationships - Exceeded sales goals for Q2 & Q3 - Lead design team and development planning - Aided in the development of all P&L, strategic planning, business development, sales forecasting, contracts - Created and implemented new hire training processes - Created & fostered partner/vendor relationships - Exceeded sales goals for Q2 & Q3



Mikayla Smith Virtual Assistant Agency

• United States

• Virtual Assistant/HR Consultant

  • Dec 2020 - Aug 2021

  - Served as an internal consultant by analyzing a company’s current HR programs and recommended solutions - Developed, revised, and implemented HR policies & procedures - Conducted internal interviews to gauge employee engagement and create more accurate job descriptions - Managed Exec calendars - Worked with Project Managers to help create database management procedures - Served as an internal consultant by analyzing a company’s current HR programs and recommended solutions - Developed, revised, and implemented HR policies & procedures - Conducted internal interviews to gauge employee engagement and create more accurate job descriptions - Managed Exec calendars - Worked with Project Managers to help create database management procedures



Southern Exchange Ballrooms

• United States
• Hospitality
• 1 - 100 Employee

• Human Resources Manager

  • Aug 2019 - May 2021

  - Collaborated with upper management to direct the development and implementation of organizational development programs, employee orientation and training programs, benefit plans, policies and guidelines, database management procedures, and employee records and documentation policies- Identified staffing and recruiting needs; develop and execute best practices for hiring and talent management- Supervised and provided consultation to management in accordance with our company culture- Monitored and ensured compliance with federal, state, and local employment laws and regulations, and recommend best practices- Responded to employee issues and conducted investigations when applicable- Handle all unemployment claims and disputes; terminations Show less

• Sales & Event Planning Manager

  • May 2017 - Jul 2019

  - Built and nurtured an extensive client base through trade shows and networking events - Conducted site visits with potential clients, negotiated contracts, posted deposits, managed BEOs, and acted as direct contact with clients and vendors during the planning process and day of the event - Coordinated all event-related details, rental orders, timelines, and outside vendor services - Maintained CRM database



Jekyll Island Club Resort

• United States
• Hospitality
• 1 - 100 Employee

• Special Event Sales Manager

  • Jan 2016 - May 2017

  Wedding Sales Manager and Coordinator for a vertical resort - Managed the sales and coordination of all weddings, rehearsal dinner, post-wedding brunches and other wedding-related events - Conducted property site tours with potential clients, drafted proposals, negotiated contracts, posted deposits, created wedding guest room blocks, managed banquet event orders, scheduled and conducted menu tastings, and acted as direct contact with clients, guests, and vendors during the planning process and on the day of the event. Show less



Bowles Construction

• United States
• Construction
• 1 - 100 Employee

• Office Manager

  • Jul 2014 - Dec 2015

  - Performed general office duties including answering multi-line phones, routing calls or messages to appropriate staff, greeting visitors, typing, copying, faxing, and emailing - Consistently interacted with vendors, retailers, and estimators while maintaining a friendly and pleasant attitude - Created and tracked purchase orders - Created, updated, and maintained detailed profiles in CRM software - Developed a stronger internal communication system - Created a series of letter templates for estimators Show less



Einstein da Vinci & Goldenberg Corp.

• Advertising Services

• Marketing Intern

  • Apr 2015 - Jun 2015

  Researching, interviewing and writing profiles for different clients. Researching, interviewing and writing profiles for different clients.



Sea Island Company

• United States
• Hospitality
• 700 & Above Employee

• Sales Associate

  • Feb 2014 - Jul 2014

  - Pursued resolution to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations - Up-sold and cross-sold products effectively, driving sales and increasing revenue - Stocked, replenished and organized inventory with accuracy and efficiency - Worked as a team player to ensure each customer received the best service possible - Pursued resolution to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations - Up-sold and cross-sold products effectively, driving sales and increasing revenue - Stocked, replenished and organized inventory with accuracy and efficiency - Worked as a team player to ensure each customer received the best service possible



Oliviana

• United States
• Restaurants
• 1 - 100 Employee

• Server

  • Aug 2012 - Jan 2014



Across America

• Grovetown, Georgia

• Account Manager

  • Jan 2012 - Aug 2012

  While attending Post Secondary School: - Utilized a CRM tool to manage client orders, process payments, set up new account for Tony Robbins International and AS Research While attending Post Secondary School: - Utilized a CRM tool to manage client orders, process payments, set up new account for Tony Robbins International and AS Research