Amanda Masten
Real Estate Broker at Urban Durham Realty- Claim this Profile
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Bio
Experience
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Urban Durham Realty
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United States
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Real Estate
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1 - 100 Employee
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Real Estate Broker
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Apr 2014 - Present
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Field Museum
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United States
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Museums, Historical Sites, and Zoos
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300 - 400 Employee
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Special Events Account Manager
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May 2011 - Jul 2013
• Managed events from two guests up to 3,000, including: corporate outings, lunches, receptions, recruitment, board meetings, product launches, shareholder meetings, holiday parties, award dinners; social galas, fundraisers; convention and association events; proms, homecomings, and commencement ceremonies; wedding engagements; TV, film, print and commercial shoots; city, state, and global government events. • Handled inquiries for venue rental and carried through to final billing and rebooking. • Communicated clients’ needs to museum departments and external vendors. • Coordinated day-of logistics with client, vendors and museum departments. • Serviced client accounts to ensure that all logistics and operational aspects of events were communicated and fulfilled. • Managed events with confidential and high security requirements. • Met and exceeded revenue goals. • Supervised staff during event setup and breakdown. • Managed social, print, and online advertising campaigns for the department. • Created ad and marketing collateral pieces for products and exhibitions to drive event sales. Show less
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Interstate Hotel & Resorts, Now part of Aimbridge Hospitality
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United States
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Hospitality
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700 & Above Employee
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Reservations and Sales Coordinator
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Sep 2008 - May 2011
Reservations Coordinator November 2009 to May 2011 • Work with corporate and social clients to manage group and individual reservations. • Manage rates and inventory for 178 room property, including negotiated rates for local and national corporate accounts. Sales and Catering Assistant April 2009 to November 2009 • Worked with clients to finalize event details and create banquet event orders for meetings, conferences, and weddings. • Handled event logistics and coordinated with outside vendors to ensure the smooth execution of events. Guest Service Agent October 2008 to May 2011 • Welcome guests, handle requests, and resolve complaints to ensure guest satisfaction. • Train new employees. Awards: -Team Member of the Quarter - First Quarter 2009 -Team Member of the Year - 2009 Show less
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Smithsonian Institution
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Museums, Historical Sites, and Zoos
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700 & Above Employee
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Special Events Intern
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Jan 2008 - Apr 2008
Worked directly under the Director of Special Events and managed the office for two weeks in the Director’s absence. • Helped coordinate caterers, beverage suppliers, security, performers, A/V technicians, pho- tographers, and transportation for on and off-site events. • Designed and created event materials, including invitations, place cards, escort cards, name badges, menu cards, and programs. • Events included 2 two-day Board of Directors meetings and dinners; an annual music press event and public program launch; celebrity donations; department meetings; and monthly staff events. • Created marketing materials, including promotional emails and website updates advertising the newly renovated venue for the museum’s upcoming grand reopening. • Communicated closely with the Offices of Development and Public Affairs. Show less
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Godiva Chocolatier
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United States
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Food and Beverage Services
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700 & Above Employee
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Sales Associate
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May 2005 - Dec 2007
• Handled special orders, large quantity orders, and corporate client accounts. • Responsible for opening and closing the store, cash handling, and bank deposits. • Handled special orders, large quantity orders, and corporate client accounts. • Responsible for opening and closing the store, cash handling, and bank deposits.
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Education
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University of Florida
BS, Tourism and Hospitality Management