Customer Service Manager

• May 2022 - Present

Product Manager Washroom & Wipers

• Mar 2019 - Sep 2022

Management Trainee

• Aug 2017 - Mar 2019

Business Development Trainee

• Sep 2016 - Jun 2017

Trainee position that is included in ongoing one-year master program. Mevia is a start-up within E-health and work towards improved medication. - Business development and strategic work. - Reinforcing the value proposition Trainee position that is included in ongoing one-year master program. Mevia is a start-up within E-health and work towards improved medication. - Business development and strategic work. - Reinforcing the value proposition

Sales and Aftersales Agent

• Jun 2016 - Aug 2016

At Elgiganten I was taking inbound calls from customers for the Swedish market. The emphasis was on customer care and service. I was handling both sales calls as well as aftersales calls. It was both B2C and B2B sales. I acquired valuabe knowledge about direct problem solving in order to meet the customer's demand. At Elgiganten I was taking inbound calls from customers for the Swedish market. The emphasis was on customer care and service. I was handling both sales calls as well as aftersales calls. It was both B2C and B2B sales. I acquired valuabe knowledge about direct problem solving in order to meet the customer's demand.

Consultant

• Jun 2016 - Aug 2016

Financial Administrative Officer

• Jun 2015 - Aug 2015

During my summer at Ljungby Kommun, as Financial Administrative Officer, I gained comprehensive knowledge about how the flow of invoices is managed between different departments. Besides this, I also acquired knowledge about basic accounting in the business system Raindance. During my summer at Ljungby Kommun, as Financial Administrative Officer, I gained comprehensive knowledge about how the flow of invoices is managed between different departments. Besides this, I also acquired knowledge about basic accounting in the business system Raindance.

Warehouse Employee

• Sep 2011 - Jun 2015

With order processing as main task, I gained knowledge of how a third-party logistics company is managed. When it was needed, in addition to my main task, I had commissions of trust such as training of new employees and inventory responsibilities. With order processing as main task, I gained knowledge of how a third-party logistics company is managed. When it was needed, in addition to my main task, I had commissions of trust such as training of new employees and inventory responsibilities.