Information Technology Manager

• Apr 2022 - Present

Tech Coordinator

• Jul 2020 - Apr 2022

Chief Instructor

• Jan 2016 - Jul 2020

I joined Z-Ultimate as an instructor, teaching martial arts at the Redmond location. I was quickly promoted and given the Bellevue location to manage. My role includes: • Managing a team of 6 instructors • Ensuring a structured and consistent curriculum is taught to students • Matching successful partnerships between instructors and students and paired students • Membership administration • Scheduling and time management for the team • Lead generation for new students • Social media promotion • Payroll • Profit and Loss management • Supply orders and stock management Show less

Project Manager

• Nov 2014 - Jan 2016

Managing end-to-end tactical projects of various size and complexity. Direct and manage project development from beginning to end. Set and continually manage project expectations with team members and other stakeholders. Ensure the budget is used appropriately and accounted for. Forecast monthly revenue, monthly financial reporting and client invoicing. Managing end-to-end tactical projects of various size and complexity. Direct and manage project development from beginning to end. Set and continually manage project expectations with team members and other stakeholders. Ensure the budget is used appropriately and accounted for. Forecast monthly revenue, monthly financial reporting and client invoicing.

Account Manager

• Oct 2013 - Oct 2014

My role as Account Manager for Acceleres was a terrific opportunity to re-enter the workforce and find my feet. I worked to develop a Seattle client base by securing Microsoft Marketing Development Funds, running campaigns, and events to generate Azure, System Center, and Office 365 opportunities. I performed the tasks of a Project Manager, contributing to the Statement of Work, managing resources, and organizing the scheduling. I kept the team up to date on the status of projects moving through the pipeline and performed the internal management of client information using CRM Online. I experienced the inside workings of Microsoft through Acceleres' sister company Pultorak for which I held a Microsoft v- account, to assist with the delivery of MOF training in the now-retired MSSU. Show less

Mum

• 2010 - Sep 2013

I was afforded the fantastic opportunity to be able to stay at home and enjoy raising our children, being part of the school activities and running local community projects. This has been a lot of fun and has given me a different perspective which I now wish to bring back into the workforce in a role that I can contribute to the building of great technology solutions for customers that help drive their business. I was afforded the fantastic opportunity to be able to stay at home and enjoy raising our children, being part of the school activities and running local community projects. This has been a lot of fun and has given me a different perspective which I now wish to bring back into the workforce in a role that I can contribute to the building of great technology solutions for customers that help drive their business.

Technology Consultant

• 2009 - 2010

I identified an opportunity in the market and started my company with a vision to offering small businesses an independent consultancy to help them understand how technology could help them run a more efficient business. Solutions included, Microsoft Small Business Server, Hosted Exchange and Office 365. I closed this business due to our relocation to Seattle in 2010. I identified an opportunity in the market and started my company with a vision to offering small businesses an independent consultancy to help them understand how technology could help them run a more efficient business. Solutions included, Microsoft Small Business Server, Hosted Exchange and Office 365. I closed this business due to our relocation to Seattle in 2010.

Account Manager

• 2008 - 2009

As a Kinetics Group Account manager I was responsible for the overall relationship with customers in my territory. This included management of the revenue quota, customer satisfaction, writing statements of work and ensuring successful delivery of projects. Working with the technology engineers, I defined the customers needs and ensured the solution delivered on the customers requirements.

Team Lead

• 2005 - 2008

During my time as a Team Lead I managed a team of technology engineers to build the customer solutions working with the Account Manager Team to scope, design and deliver the project on time and within budget.I was also responsible for ensuring the engineers in my team also delivered on their projects and served as the escalation point in the event it was needed.

Senior Engineer

• 2003 - 2005

Tasked with delivery of a project, as defined by the Team Lead and the Account Management Team.A senior engineer is expected to be knowledgeable on all aspects of the technology and the project and to deliver the solution design.

Engineer

• 2001 - 2003

Responsible for resolution of issues including trouble shooting, performing regular system maintenance.