Freelance Content Writer

• Aug 2022 - Present

Content Writer and Associate Editor

• Apr 2022 - Present

Content Writer and Marketing Strategist

• Mar 2022 - Present

Take your content marketing to new heights with Mandaroo Marketing! I create value-driven content for B2B SaaS that educates and converts your ideal audience. Take your content marketing to new heights with Mandaroo Marketing! I create value-driven content for B2B SaaS that educates and converts your ideal audience.

Client Happiness Manager / Implementation Specialist

• May 2021 - Mar 2022

Teach and train event manager clients to use virtual and hybrid event platforms. Project manage to help a variety of clients to achieve event goals. Provide tailored support for a variety of technical challenges. Communicate client feedback to internal stakeholders to escalate problems as needed.

Marketing Specialist

• May 2020 - May 2021

Build, implement and update virtual event websites in the Pathable platform for marketing events and sales collateral. Conduct client case study interviews to understand strengths and challenges of platform for their events. Presented weekly marketing webinars demonstrating the Pathable platform to prospects, answered attendee questions and managed email and website follow-up. Write marketing copy for case studies, collateral, website, social media, email campaigns and videos. Manage collaboration and day-to-day workflow with internal clients and third-party contractors to advance marketing projects. Coordinate monthly educational webinars, including speaker communication, session management, promotions efforts and attendee follow-up. Show less

Marketing and Communications Coordinator

• Nov 2018 - Mar 2020

Utilize writing and graphic design skills to support website updates, four targeted newsletters for affiliate stakeholders, fundraising projects and events, and internal communication. Execute social media strategy across Facebook, Instagram, Linkedin and Twitter. Manage branding, design and workflow for event collateral and signage. Provide videography & photography support during events and for staff portraits. Utilize writing and graphic design skills to support website updates, four targeted newsletters for affiliate stakeholders, fundraising projects and events, and internal communication. Execute social media strategy across Facebook, Instagram, Linkedin and Twitter. Manage branding, design and workflow for event collateral and signage. Provide videography & photography support during events and for staff portraits.

Inbound Marketing Strategist

• Jan 2018 - Oct 2018

Create dynamic written content to support inbound marketing strategy for hotel marketing platform. Collaborate with sales and marketing teams to shape brand voice in communication with current and future customers. Create dynamic written content to support inbound marketing strategy for hotel marketing platform. Collaborate with sales and marketing teams to shape brand voice in communication with current and future customers.

Communication Intern

• Jun 2017 - Jan 2018

Collaborate with and consult Experience Planning and Integration business partners in theme park operations and hotel lines of business on internal communications strategy. Utilize writing and design proficiencies to create and implement communication messaging for business initiatives. Collaborate with and consult Experience Planning and Integration business partners in theme park operations and hotel lines of business on internal communications strategy. Utilize writing and design proficiencies to create and implement communication messaging for business initiatives.

Student Leadership Coordinator

• Aug 2015 - May 2017

Oversee social media schedule and strategy for student leadership department. Write, edit, and distribute monthly e-newsletter. Plan, promote, evaluate and recruit presenters for four signature leadership workshops for Miami students. Oversee social media schedule and strategy for student leadership department. Write, edit, and distribute monthly e-newsletter. Plan, promote, evaluate and recruit presenters for four signature leadership workshops for Miami students.

Ambassador

• Aug 2014 - May 2017

Provide excellent customer service at Armstrong Student Center Information Desk and Faculty Office. Answer phones, provide directions and information, manage study room key distribution, and update Lost and Found log. Provide excellent customer service at Armstrong Student Center Information Desk and Faculty Office. Answer phones, provide directions and information, manage study room key distribution, and update Lost and Found log.

Photopass Photographer

• Aug 2016 - Jan 2017

Provide quality service to guests at the Walt Disney World Resort through taking photographs; problem-solving guest concerns; and supporting team members for effective operations. Provide quality service to guests at the Walt Disney World Resort through taking photographs; problem-solving guest concerns; and supporting team members for effective operations.

Intern

• Jun 2016 - Jul 2016

Worked collaboratively on communications and marketing projects for start-up within Enspiral collective. Worked collaboratively on communications and marketing projects for start-up within Enspiral collective.

Student Orientation Undergraduate Leader

• Mar 2015 - Jan 2016

Serve as a resource for incoming Miami University first-years and their families by answering questions, facilitating discussions, and performing vignettes in a dynamic team environment.

Undergraduate Research Apprentice

• Jan 2015 - Jul 2015

Assist with and conduct research on a faculty-led research project. Complete transcription and coding projects. Researched and created a database of nearly 100 museums and artistic religious sites as relevant to the project.