Clinical Research Regulatory Associate

• Apr 2021 - Present

Women's Center Supervisor

• Jul 2018 - Apr 2021

• Responsible for the overall flow and efficiency of the front office staff, administrative functions of the organization and provide administrative support to management/doctors including scheduling meetings, handling travel arrangements, handling multiple tasks and assisting with staff recruitment. • Supervise administrative staff which provides office support to team of doctors and clinical staff in order to ensure efficiency and effectiveness of office flow.• Responsible for weekly production reports utilizing Excel and OmcoEMR internal system.• Train staff, offer guidance and technical support, delegate work tasks, conduct performance evaluations, provide employee direction and counseling, and initiate corrective action when needed.• Ensure all goals and objectives are met or exceeded timely and effectively.• Conduct inventory, place orders for office supplies and clinic equipment as needed. • Schedule surgeries, schedule patient appointments, track/review and respond to electronic orders, perform data entry, maintain patient confidentiality, etc.• Perform medical coding, diagnostic coding and conduct insurance authorizations.• Compose internal and external email correspondence.• Proficient in MS Word and Excel; computer literate• Excel at providing customer service and resolving issues quickly and efficiently. Show less

Front Office Receptionist

• Dec 2016 - Jul 2018

• Served as initial point of contact; greeted all patient and guests; checked patients in and out for appointments; registered new patients. Maintained up-to-date patient information; maintained records of patients picking up scripts, records, etc.• Collected co-pays and daily costs; collected any outstanding balances; balanced daily deposit (cash, checks, & credit)• Organized patient charts and encountered for next day; Obtained/attached necessary medical records.• Knowledge of Arizona insurance plans/benefits as they relate to Medical and Radiation oncology services.• Proficiency in Microsoft Office - Word & Excel, ability to handle multi-phones, and data entry. Show less

Specimen Accesisoner

• Aug 2015 - Dec 2016

• Prepared laboratory specimens for designated departments/locations prior to laboratory analysis and testing • Unpacked specimens from branches or ports and routed specimens to various staging areas • Ensured that each process of analysis and preparation was documented • Ensured that the labels on the specimens coincide with the information provided in the associated file • Managed data entry tasks associated patient specimen information in the lab database • Prepared all specimens received for testing in designated laboratory departments or location such as staging of specimens, centrifuge, separate serum, and blood smears. • Prepared excess specimen samples for storage and resolved and documented problem specimens. Show less