Analista Comercial E-commerce (Higiene e Jardinagem)

• May 2023 - Present

Analista Comercial E-commerce (Medicamentos)

• Jan 2023 - May 2023

Commercial Analyst (Pet Food)

• May 2022 - Jan 2023

- Analyze sales in different channels, to assemble reports and guide future sales actions;- Write e-mail briefings, for customers, based on sales and segmentation analyses;- Write banner briefings for displaying weekly offers;- Answering requests from the Customer Service Team, providing resolution of customer tickets or possible problems in the purchase flow;- Align and define with suppliers the assortment and campaigns that will be published in the following weeks;- Manage the entire flow of partner stores (marketplace out) and the delivery of financial reports, in order to maintain fluidity from purchase to possible contacts with Customer Service;- Analyze competitors, aiming to maintain the level of competitiveness and bring better price/assortment to customers;- Update the performance indicators (KPIs) of the categories, to facilitate analysis and day-to-day actions;- Follow up with suppliers, to understand if we have the correct replenishment;- Perform other activities inherent to the position. Show less

Analista de Marketing Digital Pleno

• Jan 2022 - May 2022

• Atendimento ao cliente e alinhamento de briefing; • Planejamento, execução e acompanhamento de performance de projetos e campanhas digitais; • Interface com fornecedores e equipes para melhor performance e resultados; • Jornada do cliente e desenvolvimento de personas; • Estudo de mercado e desenvolvimento de benchmark. Clientes: EMS, Germed, Amgen, Hypera e J&J • Atendimento ao cliente e alinhamento de briefing; • Planejamento, execução e acompanhamento de performance de projetos e campanhas digitais; • Interface com fornecedores e equipes para melhor performance e resultados; • Jornada do cliente e desenvolvimento de personas; • Estudo de mercado e desenvolvimento de benchmark. Clientes: EMS, Germed, Amgen, Hypera e J&J

Communication and Digital Marketing Analyst

• Nov 2020 - Dec 2021

- Development of communication and digital marketing campaigns; - Elaboration of creative concepts and advertising writing; - Content development for social media and digital marketing actions; - Planning and execution of special projects. - Development of communication and digital marketing campaigns; - Elaboration of creative concepts and advertising writing; - Content development for social media and digital marketing actions; - Planning and execution of special projects.

Digital Marketing Analyst

• Jul 2020 - Oct 2020

- Content creation for digital marketing strategies (video, text and images); - Planning and executing sponsored campaigns and measuring results for maintaining or changing the strategy; - Blog update. - Content creation for digital marketing strategies (video, text and images); - Planning and executing sponsored campaigns and measuring results for maintaining or changing the strategy; - Blog update.

Marketing and Sales Analyst

• Aug 2018 - Mar 2020

MARKETING - Creating and managing internal marketing campaigns, always promoting and engaging internal audiences through initiatives and campaigns that reinforce the company's goals and purpose with employees (resolvers); - Creation of internal announcements; - Interface and direct relationship with communication and advertising agencies in the preparation of instructions for guidelines and campaigns; - Interface with a press office to plan actions and agendas that help to create and maintain a Proxismed image with stakeholders; - Social Media Management and Company Blog; - Event organization for prospects and clients; - Organization of internal events, from event design, planning, budgeting, planning, to execution; - Marketing Reports. COMMERCIAL / SALES - Preparation of business proposals and RFPs; - Sales team support; - Development of institutional and commercial materials; - Reporting with business results according to demand of the Board. CUSTOMER EXPERIENCE - Assistance to the management team in the search for solutions and improvements, always aiming at satisfaction and excellent customer experience; Preparation of assertive relationship journeys for clients. Show less

Marketing and Digital Media Analyst

• Jul 2017 - Jul 2018

Social media and blog management, creation of pieces for training and dissemination of the company, support to the commercial area, preparation of Digital Marketing campaign (Google Ads) and Email Marketing (MailChimp and Dinamize). video recording for YouTube and organization of events and corporate training.

Marketing Intern

• Jan 2017 - Jun 2017

Account Intern

• Jul 2016 - Jan 2017

Preparation meeting materials for meetings, project monitoring and participation, document and form analysis, file organization, customer service and data updating (prices and product listings), market research analysis and support open tickets. Customers: Abbott, Ache, Germed, EMS Health, Merck, AstraZeneca, Theraskin, Valeant, UCB. Preparation meeting materials for meetings, project monitoring and participation, document and form analysis, file organization, customer service and data updating (prices and product listings), market research analysis and support open tickets. Customers: Abbott, Ache, Germed, EMS Health, Merck, AstraZeneca, Theraskin, Valeant, UCB.

Media Intern

• Oct 2015 - Jan 2016

Monitoring and issuing of Insertion Order (PI), ordering materials and developing a media plan. Clients: Sanofi (Dorflex, Dorflex Icyhot, Dermacyd), Merial, Fundação Pró-Sangue and SBT. Monitoring and issuing of Insertion Order (PI), ordering materials and developing a media plan. Clients: Sanofi (Dorflex, Dorflex Icyhot, Dermacyd), Merial, Fundação Pró-Sangue and SBT.

TV Production Intern

• May 2013 - Feb 2014

Support during TV program recordings, assisting TV host and guests. Support during TV program recordings, assisting TV host and guests.