Amanda Wiggins, MBA, PHR
Human Resources Coordinator at Choices: Center for Reproductive Health- Claim this Profile
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Bio
Experience
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Choices: Center for Reproductive Health
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United States
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Medical Practices
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1 - 100 Employee
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Human Resources Coordinator
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Feb 2023 - Present
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Baptist Memorial Health Care
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United States
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Hospitals and Health Care
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700 & Above Employee
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Human Resources Representative
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Mar 2019 - Feb 2023
•Developed innovative and effective strategies to drive awareness and participation in employee engagement surveys, resulting in a 21% increase in overall employee participation. •Delivered a superior new hire experience by providing a high level of customer service and maintaining quality throughout the onboarding process for over 100 employees annually. •Collaborated with the corporate benefits team to assist in the rollout of benefit programs including annual enrollment and other… Show more •Developed innovative and effective strategies to drive awareness and participation in employee engagement surveys, resulting in a 21% increase in overall employee participation. •Delivered a superior new hire experience by providing a high level of customer service and maintaining quality throughout the onboarding process for over 100 employees annually. •Collaborated with the corporate benefits team to assist in the rollout of benefit programs including annual enrollment and other benefit communications for 850+ employees. •Evaluated the effectiveness of new hire training programs and recommend improvements to upper management. •Served as liaison between HR and staff to manage all aspects of employee relations including conducting incident and disciplinary procedures, including performance improvement plans Show less •Developed innovative and effective strategies to drive awareness and participation in employee engagement surveys, resulting in a 21% increase in overall employee participation. •Delivered a superior new hire experience by providing a high level of customer service and maintaining quality throughout the onboarding process for over 100 employees annually. •Collaborated with the corporate benefits team to assist in the rollout of benefit programs including annual enrollment and other… Show more •Developed innovative and effective strategies to drive awareness and participation in employee engagement surveys, resulting in a 21% increase in overall employee participation. •Delivered a superior new hire experience by providing a high level of customer service and maintaining quality throughout the onboarding process for over 100 employees annually. •Collaborated with the corporate benefits team to assist in the rollout of benefit programs including annual enrollment and other benefit communications for 850+ employees. •Evaluated the effectiveness of new hire training programs and recommend improvements to upper management. •Served as liaison between HR and staff to manage all aspects of employee relations including conducting incident and disciplinary procedures, including performance improvement plans Show less
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Human Resources Administrative Assistant
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Sep 2016 - Dec 2018
•Trained 10-member management team on interviewing techniques and best practices, conducting workshops and coaching sessions that contributed to sound hiring decisions. •Performed monthly compliance audits for 100+ employees to ensure program met the performance standards for The Office of Head Start. •Improved process for filing and maintaining new hire documents and I-9 verifications utilizing HRIS, ADP. •Planned and coordinated internal meetings, off-site events, and team building… Show more •Trained 10-member management team on interviewing techniques and best practices, conducting workshops and coaching sessions that contributed to sound hiring decisions. •Performed monthly compliance audits for 100+ employees to ensure program met the performance standards for The Office of Head Start. •Improved process for filing and maintaining new hire documents and I-9 verifications utilizing HRIS, ADP. •Planned and coordinated internal meetings, off-site events, and team building exercise by selecting vendors and venues, and developing event plans. •Supported the acquiring company by providing personnel information to onboard 100+ employees with the new organization. Show less •Trained 10-member management team on interviewing techniques and best practices, conducting workshops and coaching sessions that contributed to sound hiring decisions. •Performed monthly compliance audits for 100+ employees to ensure program met the performance standards for The Office of Head Start. •Improved process for filing and maintaining new hire documents and I-9 verifications utilizing HRIS, ADP. •Planned and coordinated internal meetings, off-site events, and team building… Show more •Trained 10-member management team on interviewing techniques and best practices, conducting workshops and coaching sessions that contributed to sound hiring decisions. •Performed monthly compliance audits for 100+ employees to ensure program met the performance standards for The Office of Head Start. •Improved process for filing and maintaining new hire documents and I-9 verifications utilizing HRIS, ADP. •Planned and coordinated internal meetings, off-site events, and team building exercise by selecting vendors and venues, and developing event plans. •Supported the acquiring company by providing personnel information to onboard 100+ employees with the new organization. Show less
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Barnes and Noble Book Store
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United States
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Technology, Information and Internet
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200 - 300 Employee
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Supervisor
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Jul 2015 - May 2016
Managed opening and closing store Trained new employees on store procedures and policies Assisted customer with online orders Prepared daily bank deposit Ensured that all customers receive excellent service from booksellers Worked with other managers to plan and direct the work of the organization Collaborated with store manager in interviewing, hiring, and training employees Maintained inventory and ensure items are in stock Handled customers questions, complaints, and… Show more Managed opening and closing store Trained new employees on store procedures and policies Assisted customer with online orders Prepared daily bank deposit Ensured that all customers receive excellent service from booksellers Worked with other managers to plan and direct the work of the organization Collaborated with store manager in interviewing, hiring, and training employees Maintained inventory and ensure items are in stock Handled customers questions, complaints, and issues
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Bookseller
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Aug 2013 - Jul 2015
Utilized company's point-of-sale system Greeted customers and ascertain what each customer wants or needs Maintained knowledge of current sales and promotions Explained the textbook rental process to customers Answered questions regarding store merchandise Recognized and monitor security issues
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Education
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Belhaven University
Master of Business Administration - MBA with HR concentration -
Mississippi State University
Bachelor of Business Administration (BBA), Marketing and Managment