Experience

Guide Real Estate

• United States
• Real Estate
• 1 - 100 Employee

• Realtor at Guide Real EState

  • Oct 2020 - Present



8z Real Estate

• United States
• Real Estate
• 100 - 200 Employee

• Realtor

  • Jan 2019 - Oct 2020



Coldwell Banker Realty

• United States
• Real Estate
• 700 & Above Employee

• Realtor

  • May 2018 - Jan 2019



Zillow

• United States
• Real Estate
• 700 & Above Employee

• Sales Executive

  • Nov 2015 - May 2018



TEAM Enterprises

• United States
• Advertising Services
• 700 & Above Employee

• Brand Ambassador

  • May 2012 - May 2018

  Team Enterprises (5/2010-7/2015) Creative Logic (4/2015- 7/2015) Beam Suntory (7/2015- Present) Kube MARKETING (8/2014-1/2015) Team Enterprises (5/2010-7/2015) Creative Logic (4/2015- 7/2015) Beam Suntory (7/2015- Present) Kube MARKETING (8/2014-1/2015)



Comcast Business

• United States
• Telecommunications
• 700 & Above Employee

• Business Sales Representative

  • May 2013 - Nov 2015

  *Sold Internet, phone and TV products to medium-sized businesses. *Handled high volume of incoming calls while promoting and selling business services. *Maintained current prospect database by managing and effectively using 4 hours of outbound time. *Remained knowledgeable of current sales and promotions. *Wrote sales contracts for orders obtained and submitted orders for processing. *Sold Internet, phone and TV products to medium-sized businesses. *Handled high volume of incoming calls while promoting and selling business services. *Maintained current prospect database by managing and effectively using 4 hours of outbound time. *Remained knowledgeable of current sales and promotions. *Wrote sales contracts for orders obtained and submitted orders for processing.



DIRECTV

• United States
• Entertainment
• 700 & Above Employee

• Collections:Risk Management/ Technical Support Specialist/ Billing and General Inquiries

  • Sep 2008 - May 2013

  COLLECTIONS REPRESENTATIVE (November 2011 - May 2013) Risk Management *Handled inbound/outbound advanced and escalated calls from customers who were delinquent or at risk of delinquency. *Reduced involuntary churn with various campaign strategies and offers, and positioned the value of services. *Identified customer's reasons for delinquency and overcame objections to retain the customer. *Collected payments on past due accounts and negotiated payment arrangements. *Provided recommendations to; processes, procedures and other aspects of the job approving piolet-projects. TECHNICAL SUPPORT REPRESENTATIVE (November 2011 - May 2013) Customer Care *Delivered world class customer service and built customer satisfaction and loyalty by troubleshooting all customer inquiries regarding DIRECTV products over the phone. *Provided effective and timely resolutions of a range of customer inquiries. *Scheduled service calls when further support is required. *Demonstrated professionalism and courtesy with customers at all times. BILLING AND GENERAL INQUIRIES (September 2008 -November 2011) Customer Care *Handled approximately 40-50 phone calls on a daily basis from existing consumers who have questions or concerns about billing, products, programming or upgrades. *Determined the wants, needs and interests of each customer to identify the best solution in the interest of providing an outstanding and personalized customer service experience. *Navigated through multiple data entry systems and other relevant applications, tools and resources while speaking with customers. Show less