Experience

Triose, Inc.

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Executive Administrative Assistant

  • Mar 2017 - Present

  ● Responsible for the day to day of three Executives ● Coordination and communication between departments ● Scheduling of meetings, interviews and events ● Handling sensitive information and communications ● Assisting with various aspects of management, logistics, and inventory ● Data entry and note taking Monthly expense reports ● Chair of the Give 5 Committee - Responsible for all aspects of our volunteer program, arranging events, raising funds, etc.

• Billing Analyst

  • Jun 2014 - Mar 2017

  ● Prepared and processed bills and invoicing for strategic clients ● Analyzed billing for errors and manipulate data to ensure accuracy in billing ● Provide strong problem solving abilities to work with clients with specific needs ● Collaborated with different members of the company and with client to ensure client progression ● Chair of the Give 5 Committee - Responsible for all aspects of our volunteer program, arranging events, raising funds, etc.

• Client Service Representative

  • Jan 2013 - Jun 2014

  ● Responsible for developing the Client Services Department as well as manage the Northeast/Mid-Atlantic/Southwest Territories● Provided support to the assigned Sales Executive through service, education and effective problem solving. ● Prepared client Value Proposals by collecting and analyzing client data, vendor information, and company carrier agreements. ● Managed New Client Implementation Time line/Checklists.● Client Support/Issue Resolution/Accounting Support

• Vendor Relations Coordinator

  • Apr 2011 - Dec 2012

  ● Account Management of all new clients ● Launched, maintained and increased program utilization ● Reviewed and analyzed client data to identify and prioritize vendors to represent implementation opportunities and then use that data to create contact lists. ● Monitored client accounts to ensure a high level of compliance of implemented vendors. ● Assisted in the investigation of vendor non-compliance and took corrective action when necessary.



READING RECREATION COMMISSION

• Reading, Pennsylvania Area

• Volunteer

  • 2015 - Present

  Assistant Program Instructor for Girls Leadership Program - Reading Intermediate High School, Reading High School, and 3rd & Spruce Recreation Center. Program focuses on educating inner-city girls on leadership traits. Lessons are supported via speakers, field trips, events and activities. Responsibilities include lesson planning, engagement of youth participants, creation of relatable material and activities to support main curriculum, mentoring and guidance of youth, communication to internal and external contacts to ensure cooperation from Reading School District, Reading Recreation Commission and any organization that engages with the program for activities, events, speakers, and guidance in planning process for assigned projects. Attend school district and community events on behalf of the Reading Recreation Center to provide parents and other organizations with information on programming and special events. Show less



Opportunity House

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Volunteer

  • 2014 - Present

  Donate/collect food to be prepared as a hot meal and serve to those coming through the Opportunity House. Donate/collect food to be prepared as a hot meal and serve to those coming through the Opportunity House.



Residual Legacy Group LLC

• Co-Founder

  • 2013 - Present

  Equip and empower leaders through the vision and integrity of the Residual Legacy Process to create breakthroughs in life and in business. We provide the infrastructure and support to allow professionals to achieve their personal freedom(time & money together) through residual based income, created on a part time basis with zero overhead and virtually no operating costs. Equip and empower leaders through the vision and integrity of the Residual Legacy Process to create breakthroughs in life and in business. We provide the infrastructure and support to allow professionals to achieve their personal freedom(time & money together) through residual based income, created on a part time basis with zero overhead and virtually no operating costs.



Reading Film Festival

• Volunteer

  • 2016 - 2016

  Marketing Marketing



Metro Bank

• United States
• Banking
• 700 & Above Employee

• Senior Customer Service Representative

  • Jun 2008 - Mar 2011

  ● Collaborated with branch management to provide feedback and develop action plans. ● Managerial Role for all staff ● Trained branch tellers in new procedures. ● Coached employees on post-training performance ● Processed applications for personal loans and home equity loans. Stated payments, rates, and calculated available equity for home equity loans. ● Cross-sold products and services. ● Researched and resolved banking issues for business/personal customers. ● Maintained bank records through daily reports and filing necessary retention records. ● Upheld bank policies and government regulations pertaining to bank procedures. Show less

• Head Teller

  • Jan 2006 - Jun 2008

  ● Managed 16 Tellers● Responsible for working with Assistant store manager in completing Store Self Audit on a monthly basis. ● Performed settlements ● Processed applications for personal loans and home equity loans. Stated payments, rates, and calculated available equity for home equity loans. ● Responded to customer inquiries regarding account policies and procedures. ● Researched and resolved banking issues for business/personal customers. ● Maintained bank records by printing daily reports and filing necessary retention records.● Upheld bank policies and government regulations pertaining to bank procedures. Show less

• Assistant Head Teller

  • Jun 2005 - Dec 2005

  ● Demonstrated competency and accountability with setting the vault, teller drawer, and change call process. ● Managed cash master reporting and cash limits in accordance with teller operational standards.● Provided leadership, conflict resolution, process improvement, and promoted work place diversity to peers. ● Coordinated agendas, conducted team meetings, and delegated projects to staff members to manage.