Experience

Evergreen Healthcare Partners

• United States
• Information Technology & Services
• 100 - 200 Employee

• Principal Consultant

  • Sep 2019 - Present



Nordic Global

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Consultant

  • Aug 2011 - Jan 2019

  Greater Chicago Area



MD Anderson Cancer Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Project Manager

  • Nov 2015 - Apr 2016

  Houston, Texas Area -Served concurrently as senior application analyst and project manager for Radiation Oncology, the fourth largest division at MDA with over 1000 end users -Acted as liaison between client leadership and client implementation and support teams -Completed daily status reports and provided regular updates and issue escalation to project leadership -Led team of application analysts in completion of workflow analysis and design for on-campus and remote radiation oncology clinic… Show more -Served concurrently as senior application analyst and project manager for Radiation Oncology, the fourth largest division at MDA with over 1000 end users -Acted as liaison between client leadership and client implementation and support teams -Completed daily status reports and provided regular updates and issue escalation to project leadership -Led team of application analysts in completion of workflow analysis and design for on-campus and remote radiation oncology clinic locations -Created test plans for integrated testing, mapped record testing, and parallel revenue testing -Reviewed and provided guidance on specialty-specific training materials for radiation therapists and radiation oncology physicians -Participated in specialty interface redesign efforts Show less



Tampa General Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Senior Epic Consultant, EpicCare Ambulatory Senior Analyst

  • Jan 2015 - Aug 2015

  Tampa/St. Petersburg, Florida Area -Responsible for EpicCare Ambulatory rollout to a 250+ academic physician group across multiple specialty departments including neurology, nephrology, rheumatology, urogynecology, OB/Gyn, and reproductive endocrinology -Served as liaison between analyst team and training team to coordinate creation of training materials and training preparation -Served as co-lead charging workgroup to ensure revenue integrity during transition from paper charge ticket based system to electronic charge… Show more -Responsible for EpicCare Ambulatory rollout to a 250+ academic physician group across multiple specialty departments including neurology, nephrology, rheumatology, urogynecology, OB/Gyn, and reproductive endocrinology -Served as liaison between analyst team and training team to coordinate creation of training materials and training preparation -Served as co-lead charging workgroup to ensure revenue integrity during transition from paper charge ticket based system to electronic charge capture in Epic -Co-owned security ticket triage and resolution during go-live Show less



Sparrow Health System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Senior Epic Consultant, EpicCare Ambulatory Senior Analyst & Project Manager

  • Nov 2014 - Jan 2015

  Lansing, Michigan Area -Simultaneously served as Project Manager and sole EpicCare Ambulatory analyst for implementation of clinical, access, and revenue cycle applications in five recently acquired practices including OB/Gyn and nephrology specialties -Oversaw project timelines for hardware and infrastructure installation at newly acquired sites -Acted as liaison between client leadership, existing client implementation and support teams, and the affiliate implementation team -Coordinated and managed all… Show more -Simultaneously served as Project Manager and sole EpicCare Ambulatory analyst for implementation of clinical, access, and revenue cycle applications in five recently acquired practices including OB/Gyn and nephrology specialties -Oversaw project timelines for hardware and infrastructure installation at newly acquired sites -Acted as liaison between client leadership, existing client implementation and support teams, and the affiliate implementation team -Coordinated and managed all testing efforts -Coordinated simultaneous ‘big bang’ go-live for all practices and acted as owner of issue resolution during post-live stabilization period -Led creation of new process to facilitate professional fee charging at off-site dialysis centers Show less



ThedaCare

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Senior Epic Consultant, Clinical Applications Lead

  • Aug 2011 - Oct 2014

  Appleton, Wisconsin -Analyzed and coordinated all build for both Ambulatory and Inpatient ICD-10 requirements as lead ICD-10 analyst for EpicCare Ambulatory and Inpatient -Acted as lead analyst for Procedure NoteWriter, Real Time Documentation and Charge Capture rollout for primary care and specialty departments -Performed load, testing and Data Courier of third-party diagnosis data as IMO coordinator -Facilitated clinical build revisions and updates, including the clinical documentation improvement… Show more -Analyzed and coordinated all build for both Ambulatory and Inpatient ICD-10 requirements as lead ICD-10 analyst for EpicCare Ambulatory and Inpatient -Acted as lead analyst for Procedure NoteWriter, Real Time Documentation and Charge Capture rollout for primary care and specialty departments -Performed load, testing and Data Courier of third-party diagnosis data as IMO coordinator -Facilitated clinical build revisions and updates, including the clinical documentation improvement effort, to support increased clinical documentation and diagnosis related reimbursement -Configured, tested and rolled out Diagnosis and Problem List Calculator -Created standard work and testing processes for bi-monthly diagnosis updates -Analyzed, built and tested radiation oncology and ancillary care coordination, nutrition, and mental health departments at Siekman Cancer Center -Implemented Ambulatory and provided go-live support for affiliate orthopedics specialty clinic -Collaborated with bariatric surgery department on design, build, and testing of new SmartForms for patient intake and prerequisite tracking -Completed rebuild of Health Maintenance and Best Practice Alerts for yearly preventative care -Designed and created new records for medication monitoring -Assisted with rebuild of Inpatient OrderSets prior to CPOM go-live Show less



RUSH University Medical Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Senior Analyst--EpicCare Ambulatory

  • May 2010 - Aug 2011

  Greater Chicago Area -Served as project lead for specialty go lives, including obstetrics, gynecology, adolescent medicine, rheumatology, dermatology, neurology, and pediatric subspecialties -Completed build and testing for specialty go-lives -Configured and tested new standard User Templates -Co-led procedure updates for new and revised CPT codes -Mentored new team members and led instructional sessions on Chronicles Utilities and importing -Gained experience in the design, build, and configuration… Show more -Served as project lead for specialty go lives, including obstetrics, gynecology, adolescent medicine, rheumatology, dermatology, neurology, and pediatric subspecialties -Completed build and testing for specialty go-lives -Configured and tested new standard User Templates -Co-led procedure updates for new and revised CPT codes -Mentored new team members and led instructional sessions on Chronicles Utilities and importing -Gained experience in the design, build, and configuration of the following Epic features: Procedure Orders, Frequencies, Questions, Orderables/Performables/Chargeables, Order Composer Configuration, Order Sets, Preference Lists, Order Transmittal, Print Groups, Navigators, Workflow Engine Rules, Security Classes, User Templates, Roles, Menus, Documentation and Review Flowsheets, Preference Lists, Discharge Instructions and Task Templates, SmartTools, SmartForms, Best Practice Advisories, Health Maintenance, System Definitions, Departments, Profiles, Medication Lists, Reports, Break-the-Glass, Results Routing, and History Templates -Worked with training team to develop specialty-specific training curriculum -Provided go-live support for all specialty go-lives during 2010-2011 Ambulatory rollout and collaborated with end users to resolve daily issues Show less



Packer Engineering

• Knowledge Services Assistant

  • 2009 - 2009



Epic

• United States
• Software Development
• 700 & Above Employee

• Implementation Services

  • Jun 2005 - Nov 2008

  -Managed installation and deployment of Epic software by analyzing client needs and developing strategies and workflows tailored to each organization -Led design sessions with customer project teams and clinical subject matter experts -Collaborated with project leadership to develop project plans, create budget forecasts, test timelines, and issue lists for all installed products -Organized and managed both single and multiple application ‘big bang’ go-lives and rollouts -Created… Show more -Managed installation and deployment of Epic software by analyzing client needs and developing strategies and workflows tailored to each organization -Led design sessions with customer project teams and clinical subject matter experts -Collaborated with project leadership to develop project plans, create budget forecasts, test timelines, and issue lists for all installed products -Organized and managed both single and multiple application ‘big bang’ go-lives and rollouts -Created testing scripts and organized unit and integrated testing for initial implementations and upgrades -Implemented enterprise and single-product software installations at four major healthcare organizations nationwide -Oversaw team of entry-level project management staff to ensure deliverables were properly prioritized and positive customer relationships were maintained -Gained extensive integrated build experience, including Hospital Outpatient Departments (HODs) -Garnered design and build experience with Epic’s Foundation System Show less