Experience

MAP

• United Kingdom
• Accounting
• 1 - 100 Employee

• Director Of Operations

  • Apr 2021 - Present

  I manage the internal operations of one of Manchester fastest growing Accountancy Firms. We're a dynamic and innovative firm of accountants working exclusively with clients in the digital creative industry. We use proven strategies to enable our clients to solve challenges and grow sustainably.We're always looking for talented and ambitious people to join our expanding team.

• Operations Manager

  • Apr 2018 - Apr 2021

  I head up the Operations of one of Manchester fastest growing Accountancy Firms. We're a dynamic and innovative firm of accountants working exclusively with clients in the digital creative industry. We use proven strategies to enable our clients to solve challenges and grow sustainably.We're always looking for talented and ambitious people to join our expanding team.

• HR and Recruitment Manager

  • 2016 - Apr 2018

  I head up the recruitment of one of Manchester fastest growing Accountancy Firms. We're a dynamic and innovative firm of accountants working exclusively with clients in the digital creative industry. We use proven strategies to enable our clients to solve challenges and grow sustainably.We're always looking for talented and ambitious people to join our expanding team.

• Customer Service Manager

  • Jun 2014 - 2016

  As Customer Service Manager at My Accountancy Place, it's my responsibility to ensure that each and every one of our clients is looked after during their time with us. I help to facilitate the on-boarding process, arranging initial meetings between our new clients and their accountant, as well as assisting with the set up of both Xero and its add-ons. My administrative skills are also fully utilised to keep MAP headquarters running smoothly, including the arranging and management of events, dealing with HMRC requirements on behalf of our team and clients, and recruiting the best individuals to fill roles at My Accountancy Place. Show less



ALP Virtual Services

• North west

• Sole Trader

  • Oct 2013 - Jul 2015

  Here at ALP Virtual Services, you can expect professional services for all of your administrative tasks. I function as your very own personal assistant which gives you access to a dedicated assistant allowing you to focus on your business-critical needs and growth either by the hour or Half / Full day basis. As a dedicated assistant which provides you with an individualised and personalised service without the added expenses usually associated with a new employee. You do not need to worry about technology costs, office space or health insurance...ever! ALP Virtual Services specialises in financial services but can also assist you with PA support, Client Liaison, Sales Administration and specialised tasks such as data entry, indepth research, handling email correspondence, making reports and presentations, handling and creating appointments, etc. By hiring alp virtual services for your business, you are actually hiring an executive assistant, an administrative assistant, an office assistant, a research assistant, a virtual secretary – all rolled into one. It's that simple! - ALP Virtual Services....for when there aren't enough hours in the day!! Show less



Helix Healthcare Ltd

• Stockton Heath

• Administrator

  • Feb 2012 - Oct 2013

  Worked alongside 3 Financial Adviser's, completing all of the non-client facing tasks involved in preparing and administering an insurance policy both when bought for the first time or at renewal. Specific tasks included: - General office management duties - Preparing market comparisons for each case - Analysing medical history for each client and speaking to each providers underwriting team to establish best fit for client. - Provider quotations for each case based on best fit from pre underwriting views - Preparation of proposal based on best fit for each policy - Submission of all policies - Compliance for each new case including the creation of a suitability letter. - Commission reporting and chasing - Client liaison for all clients - Appointment creation for advisers Show less



RMS (Retail Merchanding services)

• Nationwaide

• Senior Visual Merchandising fashion team leader

  • Mar 2009 - Apr 2012

  • Manage up to 50 staff over a number of nationwide locations – Senior Role • Visual Merchandise a specific department inline with floor plans and briefs (planograms). • Adapting plans to find the best commercial and visual fit for a range. • Liaising with store change managers and outside contractors. • Creating Mannequin and window displays inline with current promotions and seasons. • Working with store and client colleagues to guide and coach in best practices. • Providing guidance for inexperienced colleagues on stock and layout issues to achieve the best finish. • Liaising with company directors on team builds for planned schemes. • Completing feedback paperwork with Clients on every scheme. Show less



Ultimate Products

• United Kingdom
• Manufacturing
• 200 - 300 Employee

• Forward Order Merchandiser

  • Jun 2010 - Jul 2011

  • Manage up to and over in peak periods, 150 individual and unique purchase orders, each containing on average 20 – 30 individual products. • Follow Critical Path for the designated product group from order to delivery, identifying and reporting on ‘at risk’ situations. • Liaise daily with Far Eastern contacts and major UK High Street retailers to ensure all requirements are met. • Co-ordinate departmental staff: i.e. Buying, QA and Design to ensure material deadlines are met for delivery of order. • Raise accurate Purchase Orders ensuring all information is correct and all Customer specific requirements are clearly detailed on the order. • Chair weekly Critical Path meetings between UK/HK/China offices ensuring the teams are clear on priorities and any deadlines are met. • Liaise with our nominated Freight Forwarder & Customer Forwarders on a daily basis ensuring shipments are booked to meet correct shipment dates. • Report directly to the company Directors on issues and solutions. Show less



Adams Kids

• Various

• Various

  • Mar 2001 - Mar 2010

  • Deputy Manager - Bury 2500 Sq ft 700K turnover - August 2009 to March 2010 • Deputy Manager and Store Manager – Oldham, 2500 Sq ft 700K turnover - January 2008 to January 2009 • Deputy Manager - Stretford Manchester, 2000 sq ft £550k Turnover - Jan 2007- May 2007 • Deputy Manager – West One Retail Park Manchester, 4000 sq ft £470k Turnover - June 2006 - Jan 2007 • Supervisor - The Trafford Centre, 3500sq ft £2m Turnover - Feb 2004 - June 2006 • Sales Assistant - The Trafford Centre, 3500sq ft £2m Turnover - March 2001 - Feb 2004 - Achieving profit targets by monitoring and controlling costs, managing sales dictated payroll budgets, managing store discount levels in line with the business and minimising cash and stock losses through enforcement of company policies.  - Maintaining customer focus. Effectively deliver brand customer service program to maximise selling opportunities, and consistently deliver retail standards in line with company and customer expectations, whilst providing a safe working environment. - Coach, develop and motivate store team in order to maximise performance, enable effective succession and increase colleague retention. Conduct regular formal appraisals and ensure active colleague development plans are in place. - Product management. Effectively launch and deliver key seasonal changes and promotion activity, manage replenishment and stock availability, consistently deliver high window and in store merchandising standards and techniques, effectively analyse stock reports to maximise sales and product opportunities, and reduce high terminal stock holding. - Marketing. Develop marketing plans to drive footfall and brand awareness, identifying opportunities at local level by monitoring competitor activity. - Communication. Effectively manage in store and regional communication, collate and feedback quality information when requested. Show less



Bridgfords

• United Kingdom
• Real Estate
• 100 - 200 Employee

• Sales Negotiator

  • May 2007 - Jan 2008

  • Looking at and collecting information about a property, and arranging for photographs to be taken. • Visiting and talking to the sellers about their property and its special features. • Estimating the value of the property. • Marketing and promoting properties for sale. • Compiling home information packs, contacting qualified home inspectors to complete relevant sections. • Representing the sellers in negotiation with prospective buyers. • Monitoring sales as they proceed and liaising with all interested parties including mortgage brokers, solicitors, surveyors and other estate agents. • Advising clients and helping buyers to decide what they want to buy. • Making sure that a price is agreed that is acceptable to both buyer and seller. • Keeping up to date with trends in the local residential property market, as well as the commercial market. Show less