Experience

Pinspiration

• United States
• Retail Art Supplies
• 1 - 100 Employee

• Franchise Owner

  • Jun 2019 - Present

  Franchise Owner and Operator for Pinspiration Chesterfield.Franchise Council Vice Chairperson. Franchise Owner and Operator for Pinspiration Chesterfield.Franchise Council Vice Chairperson.



DICK'S Sporting Goods

• United States
• Retail
• 700 & Above Employee

• District Manager at Dick’s Sporting Goods

  • May 2021 - Present



Target

• United States
• Retail
• 700 & Above Employee

• Senior Director, District Sales and Field Teams

  • Oct 2010 - Feb 2019

  Field Leadership of 12 stores, $425M in sales, P&L control, operations, customer service and merchandising. Built talent strategies for team of 12 directors, 60 executives, 120 hourly leaders and 1,500+ employees.BUILT HIGH PERFORMING TEAMS* Regionally awarded for “Lead Your Team” based on team leadership, development, mentorship and peer leadership. “Best Team Culture” for highest regional engagement and retention scores for both hourly and exempt level.* Promoted leaders through intentional development into roles such as Store Directors, HR Director, Business Partners and 5 Senior Directors.FINANCIAL GROWTH THROUGH INNOVATION* Collaborated with cross functional business partners to evolve mindset from execution to experience. Tailored pyramid specific objectives to increase revenue in specialized businesses such as apparel, beauty, electronics and food. Resulting in sales comps from 5-20% and in the “Best Service Culture Award” by achieving the top guest driven scoring results in the Company. * Awarded “R100 Operational Excellence Award” for achieving the best results across the region in multiple categories. TRAINING DEVELOPMENT AND FACILITATION* Designed and implemented high-performing talent series for future Senior Director Talent. Taught leaders to cultivate and showcase leadership ensuring promotional readiness in 12-18 months. Delivered 5 Senior Director promotions from direct reports.* Instituted New Leader On-boarding Program that increased executive retention by 10%. Collaborated with one of my Directors and Human Resources Business Partner to create 30, 60, 90 day meetings, intentional entrance strategies, succession planning exercises, 360 feedback and mentorship opportunities.* Co-Created and Facilitated trainings for audiences of 150+ with topics relating to efficiency, food safety, leadership development and profitability.

• Director, Food Operations and Merchandising

  • Feb 2009 - Oct 2010

  Managed cross-functional team to train Vice President, 7 Senior Directors, 80 Directors and Business Partners to deliver new company initiatives across 76 locations impacting $2.4B annual revenue. CROSS-FUNCTIONAL COLLABORATION AND MANAGEMENT * Advised and designed change management initiatives to support new business development in 76 locations impacting 9,000+ employees. The company adopted initiatives to support the success of future remodels.TRAINING DEVELOPMENT AND FACILITATION* Effectively trained 76 locations, 500+ leaders on change management to support the evolution of signature business categories. Delivered the best results in the company for: Sales Comp, Food Safety/Risk, Controllable Profit, Shortage and Operational results in Food.* Selected as a Field Expert to work with Organizational Effectiveness and Training and Development leaders at Headquarters on a confidential project involving field structure. Organized all current company training content to streamline outdated materials, bridge gaps in policy and deliver in digital format.

• Director, Field

  • May 2007 - Feb 2009

  Successfully staffed, trained and developed 7 executives, 18 hourly supervisors and over 200 team members resulting in an increased sales revenue of $42m. BUILT HIGH PERFORMING TEAMS* Led succession planning at the district level to support proper leadership placement across 12 buildings.* Created and lead a market level preparation and development program resulting in 100% success rate for all candidates applying for director level promotion. * Promoted multiple direct reports: 5 from executive to director levels, 5 supervisors to executives and 7 team members to supervisor. Recognized as top developer in the Group (76 locations).* Elected as an assessor for company “Leadership Accelerated Development Program”, assessing and mentoring future directors and business partners.FINANCIAL GROWTH THROUGH PROCESS IMPROVEMENT* Delivered a 5+% sales comp, payroll expense decrease and improved shortage performance and earned company Golden Contribution award for overall profitability.

• Assets Protection Business Partner

  • Jul 2005 - May 2007

  Led and developed 11 salaried managers and 25 hourly employees to reduce shortage and decrease security incidents.TRAINING DEVELOPMENT AND MANAGEMENT* Created and facilitated training for directors, executives and hourly employees to decrease theft and shortage through daily improved daily operations.* Promoted to a Senior Instructor to lead all levels of Asset Protection training including Non-Violent Crisis Intervention and Internal and External Investigation Certifications.* Awarded for best results in the Region: Internal Theft Resolution, External Apprehensions and Shortage Reduction.* Promoted multiple direct reports to business partner and executive level positions.



Old Navy

• United States
• Retail
• 700 & Above Employee

• District Loss Prevention Manager

  • 2002 - 2005

  Field Leadership of Loss Prevention and Investigations across 22 stores with 4 direct reports.TRAINING DEVELOPMENT AND MANAGEMENT* Created and facilitated training for Store Mangers and hourly employees to aid them in de-escalation tactics and shortage prevention routines. 22 Locations and impacting 2,000+ employees.* Partnered with retailers across Kansas, Missouri and Illinois to share investigative intel and create an Organized Retail Coalition with approximately 40 members in each market.* Awarded for best Zone results: Internal Theft Resolution, External Apprehensions and Shortage Reduction.* Promoted multiple direct reports to district level positions.