Amanda Turner
CX and Quality Consultant II at The Northridge Group- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Experience
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The Northridge Group
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United States
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Business Consulting and Services
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1 - 100 Employee
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CX and Quality Consultant II
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Jun 2022 - Present
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CX and Quality Consultant
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Jan 2017 - Present
Deliver expert-level insights related to Best Practice Customer Service ideologies, leveraging over 15 years experience in the ever-evolving world of quality/behavioral based customer care. Facilitate corporate training workshops, classes and calibration sessions to drive dynamic comprehension and alignment to Client's goals and concepts for impactful change.Manage goals and deliverable deadlines while operating in a competitive, fast-paced environment
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Education
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2003 - 2019
Columbia College Chicago
Theater, Acting
Community
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