Administrative Specialist

• Feb 2023 - Present

Plumbing Coordinator

• Nov 2021 - Feb 2023

Customer Service Representative

• May 2017 - Nov 2021

Salon Director

• Nov 2015 - May 2017

With a strong commitment to excellence and growth, I manage and lead a staff that strives for superior client service. A commitment to motivation, leadership, empowerment and effective sales training, I have not only led a successful team but have provided clients with an amazing experience. Role plays, constant follow up and sales worksheets created by myself and followed up by myself and my management team provides each employee with a basic format to engage with each client to meet their specific needs. I work with my management team to provide a safe, honest and professional environment that empowers every team member to create an unforgettable experience for the clients here at Sun Tan City. Show less

Manager

• Dec 2014 - Nov 2015

As a manager, I conduct all cleaning assignments and help the sales associates with training, conduct monthly sales meetings and set goals for them to meet every day. I also conduct small sales seminars to help improve and address any issues within the store. I have continued to build upon the relationships made as a Sales Associate while building upon them with the knowledge gained as a manager.

Sales Associate

• Jan 2014 - Dec 2014

As a sales associate, I followed the leadership of my manager. Whether it was cleaning or sales, I strived to be the best in the store as well as the company. I attended all required meetings and worked all required shifts. I attended to clients needs, built repor and made lasting relationships.

Sales Associate

• Feb 2013 - Jan 2014

As a Sales Associate, I helped to restock shelves, maintain the cash wrap and build up sales and relationships with all of the customers that came into the store. As a Sales Associate, I helped to restock shelves, maintain the cash wrap and build up sales and relationships with all of the customers that came into the store.

Receptionist

• Feb 2011 - Jul 2011

As a secondary receptionist, I learned how to answer multi-lined phones, work a database, file paperwork, make copies and send faxes when needed. I assisted the paralegals and lawyers with day to day errands by running to the courthouse, making coffee and retrieving lunches. As a secondary receptionist, I learned how to answer multi-lined phones, work a database, file paperwork, make copies and send faxes when needed. I assisted the paralegals and lawyers with day to day errands by running to the courthouse, making coffee and retrieving lunches.