Experience

Mortgage Bankers Association

• United States
• Banking
• 200 - 300 Employee

• Senior Training Coordination Specialist

  • Feb 2021 - Present

  Washington, District of Columbia, United States

• Training Coordination Specialist

  • Jan 2020 - Jan 2021

  Washington, District of Columbia, United States -Plan and deliver a wide range of webinar, instructor-guided and classroom courses for MBA Education -Coordinate course location, audio/visual needs, catering, room set up and materials printing for in-person classroom courses and manage related fees and expenses -Maintain instructor relationships; coordinate instructor schedules; support instructors with delivery of group exercises; conduct conference calls with instructors and speakers to train and prepare for their… Show more -Plan and deliver a wide range of webinar, instructor-guided and classroom courses for MBA Education -Coordinate course location, audio/visual needs, catering, room set up and materials printing for in-person classroom courses and manage related fees and expenses -Maintain instructor relationships; coordinate instructor schedules; support instructors with delivery of group exercises; conduct conference calls with instructors and speakers to train and prepare for their course -Act as main point of contact for students, instructors, and vendors for assigned courses -Sustained an average student satisfaction score of at least 85% on assigned programming -Worked with colleagues to transition all in-person classroom courses to virtual offerings during 2020 pandemic and successfully delivered virtual courses beginning in April 2020 (ongoing) -Provide technical and strategic feedback of marketing messaging for assigned programming



Association of American Publishers

• Manager, Member Engagement

  • 2019 - 2020

  Washington, District of Columbia, United States -Developed program content and coordinated speakers and panelists for various organization-wide events -Coordinated venue selection, room set, A/V needs and catering; created timelines, monitored budget and managed events on-site; designed invitations and signage, collected registration and corresponded with attendees and speakers -Administered professional and scholarly publications award program, increasing submissions by 30% in just one year -Curated, edited and… Show more -Developed program content and coordinated speakers and panelists for various organization-wide events -Coordinated venue selection, room set, A/V needs and catering; created timelines, monitored budget and managed events on-site; designed invitations and signage, collected registration and corresponded with attendees and speakers -Administered professional and scholarly publications award program, increasing submissions by 30% in just one year -Curated, edited and distributed members-only newsletter showcasing association news, events and initiatives

• Special Assistant for Policy, Higher Education

  • 2014 - 2019

  Washington, District of Columbia, United States -Organized and coordinated logistics, content and agenda development for several higher education digital course material forum and roundtable events, often coming in under budget and meeting or exceeding attendee goal -Developed strategy, tactics, messaging and goals for yearly Back to Campus public relations campaigns

• Manager, Communications

  • 2012 - 2014

  Washington, District of Columbia, United States -Produced various corporate materials while working closely with outside vendors -Curated, wrote, edited and distributed member newsletter showcasing association news, events and initiatives -Managed communications assets including photo and video libraries and print and digital collateral -Served as Communications department liaison for Trade Division and Membership Department



National League of Cities

• United States
• Public Policy Offices
• 100 - 200 Employee

• Media Relations Assistant

  • 2006 - 2012

  Washington, District of Columbia, United States -Drafted media relations outreach materials with emphasis on NLC’s Institute for Youth, Education and Families -Developed and implemented full media outreach strategy for two conferences each year -Maintained NLC’s social media outreach program including blog, Twitter and Facebook



Sister Cities International

• United States
• International Affairs
• 1 - 100 Employee

• Communications Intern/Coordinator

  • May 2006 - Oct 2006

  Washington, District of Columbia, United States



Maryland Hospital Association

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Communications Intern

  • Jun 2005 - Aug 2005

  Elkridge, Maryland, United States