Supervisor, Camps and Teen Programs

• Mar 2022 - Present

Assistant Manager- Youth Programs

• Aug 2021 - Mar 2022

-Promoted within two years as a result of my continued positive attitude, demonstrated ability to be a problem solver, proven ability to work under pressure, and ability to be flexible in an ever-changing environment -Serve as a member of the education department leadership team collaborating on the strategic plans and mission of the department and organization-Partner with Zoo leadership and external partners to identify, recruit, and award program scholarships to low-income youth strengthening the Zoo’s community relationships-Collaborate in the development of logic models, establishment of program outcomes, design program evaluation plans based upon both qualitative and quantitative analysis, and interpret data-Supervising the day-to-day Zoo Crew, youth volunteer program of over 100 active participants ages 12-17 including managing scheduling of participants, partner relations, volunteer support, and data management-Engage project management skills to recruit, interview, evaluate, and admit over 100 youth to the Zoo Crew program each year-Operate a youth volunteer training program I designed three times a year focusing on teaching soft skills to youth such as responsibility, communication, and time management -Proficient in the use of Volgistics as a volunteer database management system to keep confidential data highly organized and skilled in facilitating meetings via Zoom-Provide leadership and program management for day camp operations creating a mission aligned experience for over 900 campers a year during uncertain conditions do to the COVID-19 global health crisis-Communicate clearly, using excellent writing skills, with external partners and prioritize relationship building though listening and being adaptable to their needs and provide follow-up when needed Show less

Youth Programs Coordinator

• Nov 2019 - Aug 2021

Conservation Education Instructor

• Jun 2016 - Oct 2019

•Interact with Guests at The Seas with Nemo & Friends delivering conservation messages and a courteous Guest experience•Trained to perform two scripted presentations delivered via microphone, Lockout Chamber and Fish Feed•Continue to facilitate two on stage Disney Youth Education Series programs; Principles of Animal Behavior a program for grades 2-5 and Sustainable Practices in Conservation a program for grades 6-8•Participated in numerous events for Guests as a member of the Animal Programs and Environmental Initiatives Education Team designed by the education line of business Show less

Camp Assist

• May 2019 - Aug 2019

• Provided leadership support to 11 instructors creating an inspired camp experience for 1070 campers over a ten week period• Captured camp memories using a DSLR, photos were offered for purchase to parents and used in promotional materials• Responsible for inventory, organization, and upkeep of; food, curriculum, first aid supplies, and electronics• Engaged in a collaborative environment of opportunity identification and creative problem solving to benefit the camp experience• Assisted campers in data collection and analysis for a Citizen Science pollinator project Show less

Conservation Education Associate

• Jan 2016 - Jun 2016

• Trained to facilitate two on stage Disney Youth Education Series programs; Principles of Animal Behavior a program for grades 2-5 and Sustainable Practices in Conservation a program for grades 6-8• Assisted a team in providing at courteous guest experiences on educational programs by providing safe and timely transportation between locations, answering guest questions, and helping provide refreshments • Efficiently maintained the inventory, organization, and ordering of supplies required for the educational operation• Developed skills such as; filling out global documentation, filing, entering information onto a SharePoint site, and tracking guest counts• Displayed flexibility and problem solving in a variety of situations when called upon and developed an appropriate plan of action in line with Disney’s 4 Keys Basics • Partnered with a variety of teams on a daily basis to provide guest experiences Show less

Conservation Education Presenter

• Jun 2015 - Jan 2016

• Member of a 29 person team delivering more than two million conservation messages annually• Worked on a high achieving team focused providing a great Guest experience by utilizing the 4 Keys Basics• Delivered conservation messages that are accurate, engaging, and with a goal of inspiring action• Provided information about natural history, animal behavior, and conservation topics to Guests at a number of animal exhibits in a manor aligned with the show elements of the location • Was responsible for the safety a number of small invertebrates in show boxes • Participated in a variety of seminars and mentor meeting on topics such as leadership, conservation, diversity, integrity, openness, respect, courage, and balance Show less

Program Assistant

• Oct 2013 - May 2015

• Develop and present educational material in a variety of informal educational settings such as camps, birthday parties, and classroom presentations as an individual and in a team • Serve as the public face of the Zoo during outreach events • Trained to handle a range of small animals • Work closely with a wide range of volunteers and staff on projects • Trained to work in a state licensed childcare facility with a nature based curriculum • Train new staff on a variety of the zoo’s most popular programming Show less