Experience

Temple University Society of Human Resource Management (TUSHRM)

• United States
• Human Resources
• 1 - 100 Employee

• Member

  • Jan 2023 - Present



Quality Reimbursement Services, Inc.

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Reimbursement Program Associate

  • May 2021 - Oct 2022

  • Provided technical program support to non-profit consulting firm assists health systems, hospital and organizations with Medicare data analysis and reimbursement reviews. • Collaborated closely with federal, state, and regional agencies to investigate and resolve complex reimbursement inquiries and identify issues for escalation. • Reviewed large data sets prior to submission for Medicare reimbursement and Social Security claims. • Monitored Medicare reimbursement claims progress by reviewing evidentiary discrepancies in medical diagnostics. • Provided administrative support to professional staff while simultaneously managing reception area and responding to more than 50+ calls daily. Show less



Wawa, Inc.

• United States
• Retail
• 700 & Above Employee

• Customer Service Associate

  • Oct 2019 - Jun 2021

  • Created positive customer experience by preparing quick and accurate food orders at convenience retail store servicing up to 800 guests per day. • Operated point of sale (POS) terminal to reconcile daily receipts and coordinate deposits. • Collaborated with shift members on safe-serv compliance to ensure cleanliness and customer safety. • Assisted managers with opening/closing procedures, merchandise displays and seasonal promotions. • Created positive customer experience by preparing quick and accurate food orders at convenience retail store servicing up to 800 guests per day. • Operated point of sale (POS) terminal to reconcile daily receipts and coordinate deposits. • Collaborated with shift members on safe-serv compliance to ensure cleanliness and customer safety. • Assisted managers with opening/closing procedures, merchandise displays and seasonal promotions.



FlynnO'Hara Uniforms

• United States
• Retail
• 100 - 200 Employee

• Associate

  • Jun 2017 - Sep 2019

  • Interfaced with various people and products to complete custom orders and validated that quality control was done so that the correct product was given to the customer. • Trained new hires as they came on board, with the machines and processes. • Interfaced with various people and products to complete custom orders and validated that quality control was done so that the correct product was given to the customer. • Trained new hires as they came on board, with the machines and processes.



Little Ceasars Pizza

• Morrell Park, PA

• Associate

  • 2018 - 2019

  • Met sanitary and safety standards within the work area and cooking surfaces while making pizza. • Prepped the ingredients for the pizza when I first came in like stocking the toppings that were low and performed all cooking duties. • Worked as a cashier there where I coordinated orders to make sure they were correct and were given to the right customer. • Handled cash and card transactions. • Answered telephone calls regarding to go orders and any other questions they had. • Monitored the ordering area making sure it was well stocked and clean. Show less



Modell's Sporting Goods

• United States
• Retail
• 700 & Above Employee

• Customer Service Associate

  • 2016 - 2018

  • Outstanding customer service and helped customers find what they are looking for. • Maintained a clean and organized work space when I worked as a cashier there. • Handled cash and card transactions. • Stocked the merchandise we had in the back and put it in the correct section. • Greeted customers and handled customer issues with products. Cross trained in the store and worked in all departments of the store from clothing, shoes, different kinds of sporting goods, and the front-end cashier. Show less