Experience

Advanced Dermatology and The Center for Skin Research

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Director Of Operations

  • Feb 2018 - Present



Community Health Systems

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Clinic Manager

  • Jul 2015 - Feb 2018



The University of Texas Medical Branch

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Scheduling Services Manager

  • Oct 2012 - Jul 2015

  The Scheduling team arranges specialty care appointments for patients within the Texas prison system. As the manager, I have developed new processes to improve department procedures and increase efficiency. For the first time ever, our department is meeting departmental compliance goals. Other aspects of the position include: * Integration and optimization of several healthcare services at once to improve patient access * Ensure proper registration documentation to guarantee accurate data for revenue cycle process * Analyze departmental functions and make changes to improve efficiency * Restructure department to improve workload distribution and increase departmental capacity * Create departmental policy and procedure manual * Develop strategic plan initiatives and offer decision support to executive-level management * Coordinate integration of new EMR system * Lead projects to improve patient access through data collection and analysis * Coordinate operational projects between multiple departments * Manage a team of 17 employees Show less



Hillcrest Baptist Medical Center

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Clinical Exercise Physiologist

  • Dec 2009 - Oct 2012

  * Developed and Managed Core Measures database to assist with recruitment of patients into program * Maintained billing database and processing of membership payments for over 100 gym members * Consulted in development of new treatment plan * Designed exercise prescriptions for individuals with multiple disease states * Scheduled and confirmed appointments for entire team * Handled and processed confidential patient information * Developed and Managed Core Measures database to assist with recruitment of patients into program * Maintained billing database and processing of membership payments for over 100 gym members * Consulted in development of new treatment plan * Designed exercise prescriptions for individuals with multiple disease states * Scheduled and confirmed appointments for entire team * Handled and processed confidential patient information