Amanda Perez
Membership Clerk at Boys & Girls Club- Claim this Profile
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Bio
Experience
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Membership Clerk
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Wyndham Hotels & Resorts
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United States
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Hospitality
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700 & Above Employee
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Food & Beverage
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Sep 2008 - Jan 2010
Oversee department functions ensuring compliance with Aimbridge standards. Handle customer service calls for F & B inquiries. Order and maintain inventory control costs. Delegate tasks to servers and follow through to completion. Resolve customer complaints, and internal conflict amongst staff. Promote a customer-focused culture by example and by encouraging training of all team members. Ensure the use of current Standard Operation Procedures by all team members within the department. Serve as a team leader within the Food and Beverage operation. Show less
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General Manager
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Feb 2008 - Sep 2008
Managed salon operations ensuring compliance with state health codes. Handled employee development, marketing, and sales, cleaning and taking care of customers. Guaranteed deadlines and commitments were met in a timely manner. Effectively sold products and services demonstrating ease in speaking to people to help grow business awareness and to increase sales. Performed tasks such as training, customer service, ordering, banking, payroll and day-to-day operations. Improved sales and profits by rearranging the store/facility so staff could locate inventory more easily for clients, and assisting staff in key selling points. Show less
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RE/MAX
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United States
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Real Estate
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700 & Above Employee
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Administrative Assistant/Office Manager
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Feb 2007 - Feb 2008
Provided support to the daily operations of the real estate office, which included maintaining an extensive filing system, composing correspondence and spreadsheets, handling A/P and A/R, montly repporting, scheduling, and mail duties. Ensured the closings of properties once under contract. Managed accounts application processing. Maintained resident and general filing systems, as well as special projects. Excellent written, communication, and interpersonal skills, and showed professionalism at all times. Used strong time management, follow-up, and organizational skills to ensure timely completion of work. Show less
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Education
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Illinois Center for Broadcasting
Certificate, Communications -
Columbia College Chicago
Communications -
Aveda Institute-Chicago