Youth Services Specialist

• Jun 2020 - Present

I work in the children’s department with a team of skilled co-workers. I develop and implement various programs including Lego club, STEAM kids, and special events for children ages 0-17. I additionally help with other programs such as storytime and supervising teen activities as needed. In addition to programming, I am responsible for coordinating the Imagination Library program for Blount County as well as other various tasks. Additionally, I facilitate life skills classes for Blount County Recovery Court. Life skills classes consist of educating adults with drug convictions about nutrition and all forms of health so that they may advance in their recovery process. Show less

HARP Care Manager

• Sep 2018 - Aug 2019

• Authorized a multitude of outpatient and home and community based services for members• Performed telephonic case management services for a caseload of over 350 members including, assisting members with linkage to providers, medications and claims issues and providing beneficial medical and behavioral health related information to members• Coordinated care with necessary providers such as the primary care physician, Health Home case manager and mental health and substance use clinicians• Collaborated with other intra-agency departments to ensure continuous care for members• Completed a risk assessment with each member in order to better ascertain needs• Created an individualized plan of care with each member Show less

HARP Care Manager

• Sep 2018 - Aug 2019

Senior Addictions Counselor-Methadone Clinic

• Sep 2015 - Sep 2018

• Perform intake screenings to determine whether clients are appropriate for the program • Complete a comprehensive assessment of each client in order to provide accurate diagnoses • Formulate person-centered treatment plan goals and progress notes to meet OASAS and agency standards • Counsel adults in individual and group sessions • Assist the program director with weekly and monthly paperwork to maintain regulatory compliance • Participate in weekly case conference and staff meetings to assess client progress and develop treatment recommendations • Coordinate care with health and other service providers to promote client wellness Show less

Counselor

• Sep 2014 - Sep 2015

• Provided counseling and psychoeducation to severely mentally ill adult clients in group sessions • Completed daily progress notes to reflect client growth • Updated treatment plans and annual summaries when needed • Accompanied clients to various appointments • Assisted clients with personal paperwork as necessary • Encouraged and helped clients live as independently as possible • Provided counseling and psychoeducation to severely mentally ill adult clients in group sessions • Completed daily progress notes to reflect client growth • Updated treatment plans and annual summaries when needed • Accompanied clients to various appointments • Assisted clients with personal paperwork as necessary • Encouraged and helped clients live as independently as possible

Executive Assistant

• Jun 2007 - Sep 2014

• Assisted the Human Resources department in the development of employee manuals • Booked travel arrangements, completed employee expense reports and scheduled meetings • Managed the fixed asset inventory with the use of spreadsheets • Maintained a log of employee maintenance requests • Corresponded regularly with customers • Worked closely with managers to ensure customer satisfaction and complete projects • Assisted the Human Resources department in the development of employee manuals • Booked travel arrangements, completed employee expense reports and scheduled meetings • Managed the fixed asset inventory with the use of spreadsheets • Maintained a log of employee maintenance requests • Corresponded regularly with customers • Worked closely with managers to ensure customer satisfaction and complete projects

Mental Health Counseling Intern

• Sep 2012 - May 2013

• Counseled adult clients in individual sessions • Utilized Anasazi software to document client progress and complete assessments • Developed and prepared material for group counseling sessions • Facilitated group counseling sessions • Met regularly with my supervisor to discuss and develop my counseling skills • Assisted co-workers with the completion of paper work • Counseled adult clients in individual sessions • Utilized Anasazi software to document client progress and complete assessments • Developed and prepared material for group counseling sessions • Facilitated group counseling sessions • Met regularly with my supervisor to discuss and develop my counseling skills • Assisted co-workers with the completion of paper work

Mental Health Counseling Intern

• Sep 2011 - May 2012

• Co-Counseled families with my supervisor • Counseled children and adolescents in individual sessions • Documented client development with session progress notes • Worked closely with my supervisor to build upon my counseling skills • Assisted my supervisor with the completion of paper work • Communicated with fellow interns to gain new insights and perspectives • Co-Counseled families with my supervisor • Counseled children and adolescents in individual sessions • Documented client development with session progress notes • Worked closely with my supervisor to build upon my counseling skills • Assisted my supervisor with the completion of paper work • Communicated with fellow interns to gain new insights and perspectives