Experience

Dreamory Group

• Malaysia
• Events Services
• 1 - 100 Employee

• Chief Operating Officer

  • Apr 2019 - Present

  Dreamory Entertainment Group, a customer-centric event technology company, was established in 2018 with a focus on revolutionizing the event industry. We offers cutting-edge event management software to help event organizers plan and execute successful events. We understand the importance of successful events and strive to be a dedicated partner to event organizers. By providing innovative solutions and working closely with event organizers, we aim to revolutionize the event management industry. With a background in professional event management, we bring a wealth of experience to our new venture in event technology. Our goal is to provide innovative solutions that enable seamless accessibility, enhance creative interaction and deliver intelligent insights for hybrid events, delivering a borderless and unparalleled event experience for our clients. Show less



HLK Superstore Sdn Bhd

• Ecommerce Specialist

  • Jun 2018 - Dec 2018

  HLK Superstore is one of the market-leading electrical appliances chain stores in Malaysia and is having a total of 20 branches within Klang Valley and Perak. HLK's core business is retailing quality electrical appliances to meet the customers' needs and provide customers have a better living with HLK. As an e-commerce specialist, I was responsible to handle all e-commerce channels' selling and promotional strategies. Goals were given as improving customer satisfaction, increasing traffic and sales, and developing brand loyalty. Show less



DAC Geomancy Sdn Bhd

• Selangor, Malaysia

• Marketing Manager

  • May 2016 - May 2018

  DAC Geomancy Sdn Bhd is a champion awarded agency under Nirvana Asia Group, a bereavement service provider. My responsibility as a marketing manager is to develop marketing plans on social media and create promotional materials on thriving more leads to come in. Digital marketing strategy is one of my core services provided to this company including Google Adwords, website development, and social media management. In addition, another task given was managing internal event management, eg: recognition night, networking session and etc. Show less



Biz Allianz International (M) Sdn Bhd

• Selangor, Malaysia

• Brand Executive

  • Jun 2015 - May 2016

  Biz-Allianz International (M) Sdn Bhd is a subsidiary of OCB and was incorporated in 1982. The company is primarily involved in the manufacturing and marketing of consumer products, being the first to develop the toss dry noodles under the now-famous brand name - IBUMIE, which is the market segment leader today. As a brand and marketing personnel, I was in charge on implement plans for the brand, customer experience, and brand loyalty to drive the organization's brand awareness. Conducting market research to forecast upcoming market trends is a non-stoppable routine task. My duties include developing campaigns and marketing strategies, and liaising and implementing new brand concepts. Show less



Agoda

• Singapore
• Software Development
• 700 & Above Employee

• Customer Support Specialist

  • Dec 2014 - May 2015

  Agoda is a metasearch engine for hotels, vacation rentals, flights, and airport transfers. It lists 2.5 million properties worldwide, including private holiday home rentals. I was under Malaysia Mandarin & Cantonese customer support team which required delivering excellent customer service and managing the needs of customers through the communication channels (phone and email). The high volume of inquiries from customers is compulsory to be solved in a short period of time and take ownership of concerns of customers, including operational issues, pricing/ invoice queries and etc. Show less



Elite Expo Sdn Bhd

• Malaysia
• Events Services
• 1 - 100 Employee

• Public Relations

  • Apr 2014 - Aug 2014

  Elite Expo opens its gateway in the year of 2003 and became the leading professional exhibition organizer (PEO) that offers solutions and services in conceptualizing, organizing, managing, and executing world-class exhibition for trade business and focus on fulfilling the need of industry professionals. I applied as a Public Relations intern. I was given the opportunity to be involved in International Beauty Expo (IBE) and Malaysia International Jewellery Fair (MIJF) for onsite event coordination. I was assisting in press release preparation for media usage. To increase the number of visitors, I involving telemarketing, website and radio listing. Show less