Amanda Miladia

Administration Host and Helpdesk at Quantum HRM Internasional
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Surabaya, East Java, Indonesia, ID

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Basic Customer Service Skill
    MySkill
    Jul, 2023
    - Oct, 2024
  • Customer Service Skill to have
    MySkill
    Jul, 2023
    - Oct, 2024
  • Handling Complain
    MySkill
    Jul, 2023
    - Oct, 2024
  • Service Excellence
    MySkill
    Jul, 2023
    - Oct, 2024
  • Workflow Service Skill
    MySkill
    Jul, 2023
    - Oct, 2024
  • Data Entry
    Manajemen Pelaksana Program Kartu Prakerja
    Dec, 2022
    - Oct, 2024

Experience

  • Quantum HRM Internasional
    • Indonesia
    • Human Resources
    • 1 - 100 Employee
    • Administration Host and Helpdesk
      • May 2023 - Present

      • Coordinating, supervising and ensuring the efficiency of the activities of company service users. • Answer all questions and problems from users through the company's digital services. • Make reports and manage the daily schedule of every activities. • Organizing and updating company data and records. • Coordinating, supervising and ensuring the efficiency of the activities of company service users. • Answer all questions and problems from users through the company's digital services. • Make reports and manage the daily schedule of every activities. • Organizing and updating company data and records.

  • MIS AL FITRAH
    • Table Tennis Coach
      • Sep 2021 - Present

      • Guiding and improving physical abilities, muscle strength, and playing strategies. • Teaches technical and tactical skills. • Monitor and identify athlete's strengths and weaknesses. • Develop an exercise program. • Guiding and improving physical abilities, muscle strength, and playing strategies. • Teaches technical and tactical skills. • Monitor and identify athlete's strengths and weaknesses. • Develop an exercise program.

  • PT. Sari Coffee Indonesia (Starbucks Indonesia)
    • Indonesia
    • Food and Beverage Services
    • 700 & Above Employee
    • Barista Advance
      • Oct 2018 - Jan 2020

      • Remember more than 50 menu items and make 100-150 drinks per day, including hot and cold drinks, seasonal, as well as more than 30 food items. • Provide friendly customer service and take responsibility for customer satisfaction. • Stock and inventory management. • Maintain and increase sales performance. • Train and assist new baristas. • Remember more than 50 menu items and make 100-150 drinks per day, including hot and cold drinks, seasonal, as well as more than 30 food items. • Provide friendly customer service and take responsibility for customer satisfaction. • Stock and inventory management. • Maintain and increase sales performance. • Train and assist new baristas.

  • Kampung Sapi Adventure
    • Agrotourims Assistant
      • Aug 2017 - Sep 2017

      • Develop a creative tour program. • Advising and accompanying groups of more than 20 visitors on each tour session and assisting with registration during the high season. • Educating visitors about the natural and cultural history of the area including dairy farming, plantations, waste management and outdoor recreation. • Develop a creative tour program. • Advising and accompanying groups of more than 20 visitors on each tour session and assisting with registration during the high season. • Educating visitors about the natural and cultural history of the area including dairy farming, plantations, waste management and outdoor recreation.

Education

  • UPN "Veteran"​ Jawa Timur
    Bachelor's degree, Agribusiness/Agricultural Business Operations
    2015 - 2021

Community

You need to have a working account to view this content. Click here to join now