Experience

DWA Healthcare Communications Group

• United States
• Advertising Services
• 1 - 100 Employee

• Part-time Contractor

  • Jun 2020 - Present



BulidSmart Construction, LLC

• Carmel, Indiana, United States

• Operations Manager

  • Sep 2019 - Jun 2020

  The Operations Manager is the organizational backbone of the company with responsibility to manage and organize the day-to-day operations inclusive of accounting, standard operating procedures and coordination of marketing initiatives. The Operations Manager is the organizational backbone of the company with responsibility to manage and organize the day-to-day operations inclusive of accounting, standard operating procedures and coordination of marketing initiatives.



Avant Healthcare

• United States
• Advertising Services
• 100 - 200 Employee

• Director of Operations

  • Jun 2014 - Sep 2019

  The Operations Director for Avant Healthcare is responsible for improving the efficiency, productivity and overall operations of the team. This includes partnering with the VP of Client Services on developing the staffing model, labor forecasting, providing utilization analysis and oversight, and collaborating and coordinating across the agency cross-functional managers, and other subject matter experts to effectively deliver services to our customers. The Operations Director will be critical to ensure quality expectations are set and adhered to within individual projects in the portfolio(s). The Operations Director is responsible for improving the efficiency and productivity of the team by fostering a continuous learning environment. This individual is accountable for the effective assessment, development, coordination and delivery of all client related training and onboarding for all new hires to the team. As the resident expert in organizational processes this position will also monitor and manage the CMO and provide the guidance and training on client operations, systems and compliance requirements and will align with Human Resources for the training and development of new hires. This position will also function in a supervisory capacity, managing a team of Project Administrators. Finally, this position will provide onboarding, operational training, performance management and career development as it relates to the client services roles.

• Account Executive

  • May 2013 - Jun 2014