Experience

Oulton College

• Canada
• Education Administration Programs
• 1 - 100 Employee

• Admissions Coordinator

  • May 2022 - Present



TANDEM Family Law | Droit de la famille

• Canada
• Law Practice
• 1 - 100 Employee

• Legal Assistant

  • Jun 2020 - May 2022



WestJet

• Canada
• Airlines and Aviation
• 700 & Above Employee

• SSA - Sales and Service Associate

  • May 2018 - Dec 2018

  • Assisted guests with accommodating flight arrangements. • Answered all manner of guest inquiries including, but not limited to, fees, luggage and requirements for travel.• Provided friendly and efficient guest experience. • Consistently met and exceeded expectations. • Assisted guests with accommodating flight arrangements. • Answered all manner of guest inquiries including, but not limited to, fees, luggage and requirements for travel.• Provided friendly and efficient guest experience. • Consistently met and exceeded expectations.



Advantage Communications

• TSSR

  • Sep 2012 - Mar 2013

  Assist customers with technical support issues regarding Cable, Telephone and high speed internet. Customer service oriented. Provide excellent customer service, while always meeting job expectations. Assist customers with technical support issues regarding Cable, Telephone and high speed internet. Customer service oriented. Provide excellent customer service, while always meeting job expectations.



Shoppers Drug Mart

• Supervisor

  • 2011 - 2011



Teletech Holdings Inc

• Customer Service Representative

  • Nov 2009 - Dec 2010

  Assisted customers with billing inquiries, as well as payments, and payment arrangements.Helped customers with repairing their cable and internet issues in a quick and timely fashion. Provided excellent customer service, while always meeting job requirements. Assisted customers with billing inquiries, as well as payments, and payment arrangements.Helped customers with repairing their cable and internet issues in a quick and timely fashion. Provided excellent customer service, while always meeting job requirements.



Things Engraved Inc.

• Canada
• Retail
• 1 - 100 Employee

• Customer Service Representative/Engraver

  • 2009 - 2009

  Operated an engraving machine to produce personalized gifts for customers.Efficiently worked in a fast-paced environment delivering outstanding customer service.Was able to duplicate keys of many different varieties for customers.

• Assistant Manager

  • Feb 2008 - Dec 2008

  Assisted customers in choosing items that best fit their needs. Managed co-workers as well as scheduling among other Managerial responsibilities.Kept the store very neat and organized.Developed excellent sales and customer service skills.



Dollarama

• Supervisor

  • 2008 - 2009



The Love Boutique

• Customer Service Representative

  • 2008 - 2009



Sanfransisco Gifts

• Supervisor

  • Jan 2008 - Nov 2008



Buck or Two Plus

• Supervisor

  • 2006 - 2007



Subway

• Sandwich Artist

  • May 2005 - Aug 2006