Communications Director, Women@ Amazon Seattle Chapter

• Mar 2020 - Present

Sales Operations Planning Lead - AWS Worldwide Public Sector

• May 2021 - Present

Operations Manager, Internal Communications - AWS Worldwide Public Sector

• Jul 2020 - May 2021

Program Portfolio Manager - AWS Worldwide Public Sector

• Mar 2019 - Jul 2020

- Created and launched the Project Management Office (PMO) for WW Public Sector Sales Strategy to support overall portfolio health and provide project governance, delivery support, and transparency in decision making and identification/mitigation of risks and ensuring effective resource allocation. The development of the PMO cadence ensured high standards for project intake and execution, with a goal of creating repeatable, measurable and consistent mechanism for project management.- Focus on developing a lean, sustainable portfolio management methodology based on a stakeholder engagement foundation and providing value to the business as a whole. - Track, prioritize and rationalize WW Public Sector initiatives, while collaborating on cross-functional efforts which impact stakeholders across all areas of sales strategy including commercial sales and business technology solutions.- Partner with project and program managers, key business stakeholders and sales leadership to develop overall program strategy, cross-functional, integrated work plans, milestones and goals. Collaborate with technical teams to understand and communicate dependencies, track critical path items and prioritize allocation of resources.- Initiation and curation of goal management mechanism for WW Public Sector sales strategy leadership focused on best practices guidance to manage goals and initiatives specific to individual teams. Training super users and leadership on utilization and best practices.- Lead efforts to develop project communications and updates for cross-functional leaders and contribute to the development of monthly and quarterly business reviews.

Senior Program Manager

• Jun 2016 - Mar 2019

• Owner of the "Lab206" associate technical training program; the first of its kind at Amazon.• Lead the training, change management and user experience efforts for a 3500-user salesforce.com implementation, including a complete redesign and reorganization of the Seller Services internal CRM.• Influence a large cross functional team comprised of technical and non-technical stakeholders with a goal to maximize program impact towards business objectives.• Create and lead overall program goals and strategy, course structure, instructor collaboration, mentor development, and budget planning (3.2M annually).• Manage content and curriculum, identify areas for updates and improvement.• Design world-wide distribution plan allowing for remote participation using virtual classroom technology.• Design and implementation of success measurement methods, in addition to reporting to senior management on roadmaps, program updates, risks, and change management.• Develop and share lessons learned across Amazon to increase learning program impact and efficiency.

Senior Salesforce Instructor, Salesforce Implementation & Training Consultant

• Apr 2011 - Jun 2016

- Independent Salesforce.com consultant and instructor providing training development, delivery and Administrator support for new and existing clients.- Custom curriculum and program development for new salesforce.com implementations.- Facilitate specialized train-the-trainer sessions for client implementations.- Certified Salesforce.com Instructor in Administration Essentials, Advanced Administration, Sales and Service Cloud Consultant Certification Prep, Building a Reporting Strategy in the Sales Cloud.

Online Marketing Manager

• Feb 2010 - Mar 2011

- Manage extensive global web redesign project from concept development through go-live - including project timelines, all deliverables, end user training, testing and postmortem review. - Develop curricula and deliver classroom sessions for new web content authors.- Champion change strategy for new content management system (CMS) distributed authorship model including creating user advocates, increase adoption and championing new authorship process.

Manager, Web Initiatives

• Jan 2009 - Feb 2010

- Contracted to lead all web-related projects with the Neuromodulation division and coordinate communications /web project launches with head office and other business divisions. - Lead implementation of new content managed website. - Create a streamlined content publishing strategy (including extensive approval process in a highly regulated industry). - Manage project to build a comprehensive data management system for US Sales teams. Organize change process with sales, marketing, legal and order fulfillment areas during and after launch of new database.

Program Manager, Europe & Asia Pacific Web Marketing

• Apr 2004 - Jan 2009

- Develop and deliver market-specific rollout, user training and communications plans for launch of a new web content management system (CMS), with a unique plan for each business area. - Create and establish company-wide training program for new distributed authorship model. Build advocacy among users and boost user adoption across the business.- Manage online communications for European and Asia Pacific regions online marketing. - Provide project management expertise for Europe and Asia Pacific regions including project timelines, scheduling, resource management, budget preparation and allocation.