Experience

White Avenue Group NG

• Nigeria
• Real Estate
• 1 - 100 Employee

• Customer Service Representative

  • Aug 2020 - Present

• Investment Advisor

  • Aug 2020 - Nov 2021



White Avenue real estate

• Customer Service Representative

  • Aug 2020 - Present

  1. Attend to clients’ inquiries and complaints 2. Ensure prompt resolution of all client requests by using the right tools and methods 3. Inform clients of new products and services offered by the company 4. Maintain a client file and keep a record of customer interactions and documents 5. Answer phone calls and emails using the organization’s phone call and emailing policy 6. Maintain up-to-date knowledge about company products and services. 7. Build positive and productive relationships with clients for business growth.8.Create an effective plan to address clients’ business needs9.Schedule regular meetings, discussions, and teleconferences and visit client offices to strengthen the relationships. 10.Study competition to find new ways to retain customers 11.Collaborate with internal teams (e.g., sales, engineers, senior management) to address customers’ needs Client Handling Sales.12.Responsible for 15% of sales per project as a result of effective client management13. Inform existing clients on available products and services and ensure sales are made14.Responsible for welcoming company guests; acting as a frontline officer.



White Avenue Group

• Denmark
• Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • Aug 2020 - Present



Realtor

• Wellness and Fitness Services
• 1 - 100 Employee

• Real Estate Manager

  • Nov 2021 - Present