Experience

Christel House Indianapolis
• United States
• Education Administration Programs
• 1 - 100 Employee
• English & Math Instructional Assistant

  • Aug 2021 - Present


Lids

• United States
• Retail
• 700 & Above Employee

• Help Desk Analyst

  • Oct 2019 - Jan 2020

  Administered technical support to retail Lids stores during the busy holiday season in a timely manner to better facilitate the sale of product. Referred stores to the appropriate resources when necessary, and escalated tickets when applicable. Administered technical support to retail Lids stores during the busy holiday season in a timely manner to better facilitate the sale of product. Referred stores to the appropriate resources when necessary, and escalated tickets when applicable.



Bell Techlogix, Inc.

• United States
• IT Services and IT Consulting
• 300 - 400 Employee

• IT Support Analyst

  • Nov 2017 - Mar 2019

  Provides timely technical support to many simultaneous clients by phone, email, chat, and voicemail. Listens actively while completing appropriate troubleshooting steps that both adhere to company policy and cater to the client’s specific needs. Creates detailed notes for all interactions so that future technicians are able to provide informed assistance. Provides timely technical support to many simultaneous clients by phone, email, chat, and voicemail. Listens actively while completing appropriate troubleshooting steps that both adhere to company policy and cater to the client’s specific needs. Creates detailed notes for all interactions so that future technicians are able to provide informed assistance.



Torrid

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Aug 2017 - Jan 2018

  Cultivated a friendly and accepting atmosphere for customers. Drove sales by creating personal relationships with customers while reminding them of current promotions and benefits to signing up for the Torrid credit card. Efficiently organized incoming shipment and effectively coordinated new product to maximize product sold per transaction. Cultivated a friendly and accepting atmosphere for customers. Drove sales by creating personal relationships with customers while reminding them of current promotions and benefits to signing up for the Torrid credit card. Efficiently organized incoming shipment and effectively coordinated new product to maximize product sold per transaction.



Target

• Mexico
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Reverse Logistics

  • Aug 2015 - Sep 2016

  Trained in all positions around the store and backroom. Managed incoming and outgoing product within the store, including vendor product purchasing and return credits. Organized product to increase backroom efficiency. Chosen as employee of the month four months after being hired. Trained in all positions around the store and backroom. Managed incoming and outgoing product within the store, including vendor product purchasing and return credits. Organized product to increase backroom efficiency. Chosen as employee of the month four months after being hired.