Experience

Mahan & Associates LLC

• United States
• Financial Services
• 1 - 100 Employee

• Administrative Assistant

  • Apr 2016 - Present



Enterprise

• United States
• Travel Arrangements
• 700 & Above Employee

• Branch Manager

  • Jun 2011 - Jan 2014

  Provided outstanding customer service, including customer and account retention, account acquisitions. Consistently met and exceeded company-set sales goals. Exceeded income goals. Dynamically upheld the company’s professional image. Managed the rental fleet. Perform outside sales; and marketing in our area to increase business. Provide service and sales calls to our existing clients keeping outstanding relationships. Kept an organized, professional work space. Collect bad debt for A/R and callbacks to keep customer accounts at a current zero balance. Energized the morale in the office, mentored coworkers in sales etiquette, proper customers service etiquette, even jumped in to clean cars for walk in customers to provide excellent customer service. Top performer every month, to include first place in sales and customer surveys. Show less



Lakes of Bellevue/Brookside Properties

• Greater Nashville Area, TN

• Community Manager/Assistant Manager

  • Sep 1998 - Dec 2008