Experience

Ampol Australia

• Australia
• Oil and Gas
• 700 & Above Employee

• Commercial Projects Analyst

  • Mar 2023 - Present

• Retail Pricing Analyst

  • Aug 2021 - Feb 2023

• Supply Scheduler - Fuel and Additives

  • Mar 2020 - Aug 2021

• B2B Sales

  • Sep 2019 - Mar 2020

• Convenience Retail IT

  • Mar 2019 - Aug 2019

• B2B Pricing

  • Aug 2018 - Feb 2019

• Supply Operations

  • Feb 2018 - Jul 2018



Transport for NSW

• Australia
• Truck Transportation
• 700 & Above Employee

• CBD Coordination Graduate

  • Aug 2017 - Feb 2018

  • Project managed a pilot of e-paper bus displays in Sydney CBD. The innovative project allowed customers to view real time updates of bus services along with their passenger capacity. The trial was well received by customers and will be expanding beyond the city to Metro and Airport locations.• Partnered with key stakeholders and coordinated resources to ensure deliverables met timeline and compliance requirements. • Utilised cartography software such as Carto DB and My Maps to create interactiveonline and printable maps to assist with the wayfinding and coordination of traffic and crowdsduring closure of roads and special events.• Met budgetary objectives and adjusted project constraints based on financial analysis. Show less

• Sydney Trains Passenger Information Cadet

  • Jan 2016 - Aug 2017

  • Experience in UAT, SIT and Development environmental testing for Real Time Train Application software builds.• Involved with the quality assurance stage of software development and deployment through writing and executing test cases for testing.• Analysis and regression testing for General Transit Feed Specification Real-time data.• Responsible for maintenance and documentation of the Passenger Information data rack.• Knowledge and hands on experience of setting up virtual environments to set up platform indicators for testing using VMware. Show less



Oakton

• Australia
• IT Services and IT Consulting
• 200 - 300 Employee

• Information Technology Consultant

  • Jul 2015 - Jan 2016

  • Operational support, including PC deployment, Network and Server administration. This includes support for third party software used by end users. • Incidents and service request management. • Management of Sydney office routine backups. • Work within a national ICT team, providing support to all Oakton staff in person or via email and calls. • Support/assistance to domains and projects as required. • Operational support, including PC deployment, Network and Server administration. This includes support for third party software used by end users. • Incidents and service request management. • Management of Sydney office routine backups. • Work within a national ICT team, providing support to all Oakton staff in person or via email and calls. • Support/assistance to domains and projects as required.



Oneflare

• Australia
• Consumer Services
• 1 - 100 Employee

• Customer Care Advisor

  • Aug 2014 - Jul 2015

  • Engaging with customers and businesses through multiple channels - calls, emails and chat support. •Tailoring unique solutions to each customer and business to resolve all technical and product related queries in a customer friendly manner. • Assisting the business development team by conducting market testing with our customers and businesses. • Engaging with customers and businesses through multiple channels - calls, emails and chat support. •Tailoring unique solutions to each customer and business to resolve all technical and product related queries in a customer friendly manner. • Assisting the business development team by conducting market testing with our customers and businesses.



Secomtech

• Kogarah

• IT Support Technician

  • Jun 2013 - Feb 2014

  • Determining what level of action needs to occur in terms of client IT support • Provide trouble shooting of network, PC’s and Servers • Upgrade and update client site documentation • Regularly ensuring client backup software is operating • Regular liaison with onsite engineers to ensure they are able to complete the daily jobs assigned and relay any changes to clients • Determining what level of action needs to occur in terms of client IT support • Provide trouble shooting of network, PC’s and Servers • Upgrade and update client site documentation • Regularly ensuring client backup software is operating • Regular liaison with onsite engineers to ensure they are able to complete the daily jobs assigned and relay any changes to clients