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Bio

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Experience

    • United States
    • Retail
    • 1 - 100 Employee
    • Ecommerce Operations Manager
      • Nov 2016 - Present
    • United States
    • Retail
    • 200 - 300 Employee
    • Ecommerce Content Manager
      • Mar 2013 - Nov 2016

      Responsible for all web content across Dover Saddlery and its subsidiaries. Responsible for user testing and user experience on the sites. Works closely with merchandising, customer service and production departments.

    • Web Customer Service Supervisor
      • Nov 2007 - Mar 2013

      Responsible for overseeing all web communications with customers via chat and email as well as ensuring all web orders were properly entered.

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