Experience

OppGen
• Technology, Information and Internet
• 1 - 100 Employee
• Researcher

  • May 2022 - Present


St. John's UCC Mokena

• United States
• Religious Institutions

• Co Director of Children's Ministries

  • May 2022 - Present

• Substitute Secretary

  • Jul 2018 - Present



Tinkergarten

• United States
• Education Administration Programs
• 100 - 200 Employee

• Leader

  • Aug 2017 - Present

  I lead local play based classes for children 18 months to 8 yrs in a nature setting. The classes focus developmentally appropriate child led play incorporating a natural environment. I lead local play based classes for children 18 months to 8 yrs in a nature setting. The classes focus developmentally appropriate child led play incorporating a natural environment.



Self-Employed

• Real Estate
• 1 - 100 Employee

• Childcare Provider

  • May 2015 - Jan 2018

  I am a part time private childcare provider. I am a part time private childcare provider.



Avery Dennison

• United States
• Packaging and Containers Manufacturing
• 700 & Above Employee

• Account Specialist

  • May 2014 - 2014

  Supports Account Executive in meeting their sales goals. Works on site with AD customer Sears Holdings to understand their business needs and how we can help them achieve their goals. Communicates with Avery Dennison facilities across the world to ensure customer satisfaction from Sears and the vendors they work with. Supports Account Executive in meeting their sales goals. Works on site with AD customer Sears Holdings to understand their business needs and how we can help them achieve their goals. Communicates with Avery Dennison facilities across the world to ensure customer satisfaction from Sears and the vendors they work with.



Verizon Wireless

• United States
• Retail
• 1 - 100 Employee

• Customer Pro

  • Dec 2011 - Oct 2013

  Answers a large volume of inbound calls relating to billing, device troubleshooting and price plan changes. Provides exceptional customer service proven by key performance indicator statistics and “voice of the customer” surveys. Assesses device problems and provides detailed technical troubleshooting over the phone. Uses positioning to overcome escalated customer issues to ensure every customer has their concerns resolved and is a promoter of Verizon Wireless. Answers a large volume of inbound calls relating to billing, device troubleshooting and price plan changes. Provides exceptional customer service proven by key performance indicator statistics and “voice of the customer” surveys. Assesses device problems and provides detailed technical troubleshooting over the phone. Uses positioning to overcome escalated customer issues to ensure every customer has their concerns resolved and is a promoter of Verizon Wireless.



Family Credit Management

• Financial Services
• 1 - 100 Employee

• Certified Credit and Housing Counselor

  • Sep 2008 - Jul 2010

  Counseled consumers across the country on financial matters including creating and maintaining a household budget, debt management and assessing readiness for home ownership. Taught classes across the region on topics including identity theft, how to maintain a checking account, budgeting, how to raise your credit rating and saving money. Created personalized plans to pay off credit card, medical and collections debt with individual clients nationwide over the phone and in person. Counseled consumers across the country on financial matters including creating and maintaining a household budget, debt management and assessing readiness for home ownership. Taught classes across the region on topics including identity theft, how to maintain a checking account, budgeting, how to raise your credit rating and saving money. Created personalized plans to pay off credit card, medical and collections debt with individual clients nationwide over the phone and in person.



Hertz Local Edition

• United Kingdom
• Advertising Services
• 400 - 500 Employee

• Assistant Manager

  • May 2007 - Sep 2008

  Supervised up to three employees on car rental execution, fleet management and basic vehicle maintenance. Conducted outside sales calls to body shops, insurance agents, and other relevant businesses to obtain rental referrals. Executed rental agreements using proper procedures and the Needs Satisfaction selling model required by upper management. Supervised up to three employees on car rental execution, fleet management and basic vehicle maintenance. Conducted outside sales calls to body shops, insurance agents, and other relevant businesses to obtain rental referrals. Executed rental agreements using proper procedures and the Needs Satisfaction selling model required by upper management.