Experience

Kelly Benefits Strategies

• United States
• Insurance
• 1 - 100 Employee

• Senior Account Manager

  • Jun 2019 - Present

• Account Manager

  • Jun 2017 - Jun 2019

• Departmental Assistant of Kelly Benefit Strategies

  • Sep 2016 - Jun 2017

  •Coordination of and answering of phone calls, phone support, preparing correspondence and or mailings, organizing and leading various projects as assigned •Coordinate, organize and set up and prepare for internal and external meetings and tours. •Review and distribute periodicals for current events related to KELLY and its business •Support use of salesforce with updates and data entry. Help build and customize reports for data and production analysis. •Assist other administrators,… Show more •Coordination of and answering of phone calls, phone support, preparing correspondence and or mailings, organizing and leading various projects as assigned •Coordinate, organize and set up and prepare for internal and external meetings and tours. •Review and distribute periodicals for current events related to KELLY and its business •Support use of salesforce with updates and data entry. Help build and customize reports for data and production analysis. •Assist other administrators, KBS and sales team, when necessary organizing and preparing communications, enrollment packages, mass mailing, benefit guides, letters, etc. to customers, prospects, and carriers. •Perform daily office tasks such as filing, recording, maintaining records, copying, posting, and other similar duties. •Assist with KBS seminars, presentations and group meeting when necessary; stepping in during open enrollment to help with mass production of enrollment kits, etc. •Administratively support the KBS large group division by maintaining and organizing, as well as maintaining inventory for KBS supplies and premium items. •Follows organization and department procedures to complete tasks in a timely manner.



Entoria Restaurant & Grille

• Forest Hill, MD

• Supervisor, Waitress & Bartender

  • Oct 2013 - Sep 2016



States Attorneys Office

• United States
• Law Enforcement
• 1 - 100 Employee

• Family Justice Center Intern

  • Jan 2016 - May 2016

  • Accompanied prosecutors and paralegals in court room proceedings • Created and maintained domestic violence case files; ensured all evidence and supporting documentation were accurately filed and ready for court proceedings • Required to abide by the State’s Attorney’s Office confidentiality agreement and maintain a high level of sensitivity towards information pertaining to cases managed • Processed defendants’ highly confidential FBI background check and… Show more • Accompanied prosecutors and paralegals in court room proceedings • Created and maintained domestic violence case files; ensured all evidence and supporting documentation were accurately filed and ready for court proceedings • Required to abide by the State’s Attorney’s Office confidentiality agreement and maintain a high level of sensitivity towards information pertaining to cases managed • Processed defendants’ highly confidential FBI background check and filed rap sheet with supporting case documentation • Independently managed and prioritized a high volume of domestic violence charges simultaneously, organized all accompanying paperwork in order to meet weekly courtroom deadlines • Calmed frustrated and angry victims over the phone or in person, demonstrating empathy and building rapport as a point of contact throughout the case proceedings • Successfully performed all responsibilities in a fast paced environment while maintaining attention to detail and a high level of accuracy Show less • Accompanied prosecutors and paralegals in court room proceedings • Created and maintained domestic violence case files; ensured all evidence and supporting documentation were accurately filed and ready for court proceedings • Required to abide by the State’s Attorney’s Office confidentiality agreement and maintain a high level of sensitivity towards information pertaining to cases managed • Processed defendants’ highly confidential FBI background check and… Show more • Accompanied prosecutors and paralegals in court room proceedings • Created and maintained domestic violence case files; ensured all evidence and supporting documentation were accurately filed and ready for court proceedings • Required to abide by the State’s Attorney’s Office confidentiality agreement and maintain a high level of sensitivity towards information pertaining to cases managed • Processed defendants’ highly confidential FBI background check and filed rap sheet with supporting case documentation • Independently managed and prioritized a high volume of domestic violence charges simultaneously, organized all accompanying paperwork in order to meet weekly courtroom deadlines • Calmed frustrated and angry victims over the phone or in person, demonstrating empathy and building rapport as a point of contact throughout the case proceedings • Successfully performed all responsibilities in a fast paced environment while maintaining attention to detail and a high level of accuracy Show less



Sunset Grille

• Ocean City, MD

• Waitress & Bartender

  • May 2013 - Nov 2014

  • Provided exceptional customer service to high net worth customers ensuring an un-parallel experience • Hosted The White Marlin as a Sunset Grille Representative • Bartended numerous golf tournaments promoting the restaurant • Promote, sell, plan menu and schedule catered parties for 20 to 500 people • Catered private boating and special events at off-site locations • Provided exceptional customer service to high net worth customers ensuring an un-parallel experience • Hosted The White Marlin as a Sunset Grille Representative • Bartended numerous golf tournaments promoting the restaurant • Promote, sell, plan menu and schedule catered parties for 20 to 500 people • Catered private boating and special events at off-site locations