Amanda Joyce
Dealer Support Specialist at Endurance Dealer Services- Claim this Profile
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English -
Topline Score
Bio
LinkedIn User
I had the privilege of working together with Amanda at American Guardian Warranty Services for 5 years. Our departments frequently crossed paths and I quickly recognized Amanda's attention to detail, ability to diffuse tense situations and her training/leadership skills. She is at the top of pack in Client Support and her peers look up to her and seek her out on complicated issues. She is well respected by everyone at AGWS. Amanda will go far in whatever she chooses to do because she connects meaning and purpose to all that she does!
LinkedIn User
I had the privilege of working together with Amanda at American Guardian Warranty Services for 5 years. Our departments frequently crossed paths and I quickly recognized Amanda's attention to detail, ability to diffuse tense situations and her training/leadership skills. She is at the top of pack in Client Support and her peers look up to her and seek her out on complicated issues. She is well respected by everyone at AGWS. Amanda will go far in whatever she chooses to do because she connects meaning and purpose to all that she does!
LinkedIn User
I had the privilege of working together with Amanda at American Guardian Warranty Services for 5 years. Our departments frequently crossed paths and I quickly recognized Amanda's attention to detail, ability to diffuse tense situations and her training/leadership skills. She is at the top of pack in Client Support and her peers look up to her and seek her out on complicated issues. She is well respected by everyone at AGWS. Amanda will go far in whatever she chooses to do because she connects meaning and purpose to all that she does!
LinkedIn User
I had the privilege of working together with Amanda at American Guardian Warranty Services for 5 years. Our departments frequently crossed paths and I quickly recognized Amanda's attention to detail, ability to diffuse tense situations and her training/leadership skills. She is at the top of pack in Client Support and her peers look up to her and seek her out on complicated issues. She is well respected by everyone at AGWS. Amanda will go far in whatever she chooses to do because she connects meaning and purpose to all that she does!
Credentials
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Career Readiness: Preparing for the Workplace
Unity CollegeMar, 2021- Oct, 2024 -
Online CPR/AED and First Aid Combo Course
National CPR FoundationApr, 2022- Oct, 2024
Experience
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Endurance Dealer Services
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Dealer Support Specialist
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Jun 2022 - Present
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American Guardian Warranty Services, Inc.
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United States
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Motor Vehicle Manufacturing
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100 - 200 Employee
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Customer Service Representative II
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Jul 2013 - Jun 2022
Problem solving, time management, multitasking, reviewing contracts, processing payments, data entry, locating and dispatching technicians, adjusting appearance claims, providing excellent customer service and handling 50+ calls and emails a day. Problem solving, time management, multitasking, reviewing contracts, processing payments, data entry, locating and dispatching technicians, adjusting appearance claims, providing excellent customer service and handling 50+ calls and emails a day.
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Total Security Management Services
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Canada
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Security and Investigations
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1 - 100 Employee
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Call Center Corporate Security/Special Patrol Unit
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Aug 2007 - Dec 2012
Receive alarm calls, dispatch alarm vendors, data entry, problem solving, report writing, monitored site traffic and security patrol officers, scheduled and covered shifts with security officer personnel,, discipline and monitor security guards according to protocol, trained officers with site refresher training and duties as requested by managers and various supervisory duties. Receive alarm calls, dispatch alarm vendors, data entry, problem solving, report writing, monitored site traffic and security patrol officers, scheduled and covered shifts with security officer personnel,, discipline and monitor security guards according to protocol, trained officers with site refresher training and duties as requested by managers and various supervisory duties.
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Management Trainee
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Nov 2003 - Nov 2006
Customer service, data entry, problem solving and cash handling Customer service, data entry, problem solving and cash handling
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Image 21 Salon
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United States
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Individual and Family Services
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Receptionist
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Aug 2002 - Mar 2003
Answer phones, process payments, book appointments and clean up Answer phones, process payments, book appointments and clean up
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Education
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2022 - 2024
American InterContinental University
Bachelor of Business Administration - BBA, Healthcare Management -
2009 - 2010
Everest College-Merrionette Park
Pharmacy Technicain Diploma, Pharmacy -
2022 -
Real Estate School of Illinois
Real Estate -
2021 -
Unity College
Wildlife Conservation
Community
