Amanda Hoover
Residential Director at SchenectadyARC- Claim this Profile
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Bio
Experience
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Residential Director
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Pine Ridge Industries | Schenectady ARC
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United States
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Packaging & Containers
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1 - 100 Employee
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Residential Director
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Jun 2014 - Present
.• Provide oversight and direction to six Residential Teams certified through Office of People with Developmental disabilities. - Audit and approve regulatory billing, and program and service documentation - Lead program in meeting the individualized needs of the people served and the program through training, supervision, and development • Oversee Residential Habilitation Specialist in the creation and implementation of quality person centered plans • Field emergency calls as Administrator on Call for the twenty-two supervised homes and over twenty supportive apartments. . • Participate in Council on Quality and Leadership (CQL) interviewing, a research based method of interviewing and assessing the effectiveness of services and to identify unmet needs. • Partner with the Director of Medicaid Service Coordination in being the two SARC Frame Work For Planning (FFP) Coaches. Facilitating FFP meeting and training and overseeing a group of 7 other facilitators. • Developing staff training and staff retention programs to meet the specific and ever-changing needs of each residential program. • Implementing a new Agency Management Platform, Medisked, for paperless billing and higher quality information gathering and analysis capabilities Show less
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Vanderheyden, Inc.
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United States
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Individual and Family Services
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100 - 200 Employee
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Program Coordinator
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Mar 2008 - Jun 2014
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Education
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The College of Saint Rose
Master of Science (M.S.), Counselor Education/School Counseling and Guidance Services -
The Sage Colleges - Russell Sage College
Bachelor of Arts (B.A.), Creative Arts in Therapy concentration in Visual Arts