Amanda Hoover

Residential Director at SchenectadyARC
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Contact Information
us****@****om
(386) 825-5501
Location
Albany, New York, United States, US

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Experience

    • United States
    • Packaging & Containers
    • 1 - 100 Employee
    • Residential Director
      • Jun 2014 - Present

      .• Provide oversight and direction to six Residential Teams certified through Office of People with Developmental disabilities. - Audit and approve regulatory billing, and program and service documentation - Lead program in meeting the individualized needs of the people served and the program through training, supervision, and development • Oversee Residential Habilitation Specialist in the creation and implementation of quality person centered plans • Field emergency calls as Administrator on Call for the twenty-two supervised homes and over twenty supportive apartments. . • Participate in Council on Quality and Leadership (CQL) interviewing, a research based method of interviewing and assessing the effectiveness of services and to identify unmet needs. • Partner with the Director of Medicaid Service Coordination in being the two SARC Frame Work For Planning (FFP) Coaches. Facilitating FFP meeting and training and overseeing a group of 7 other facilitators. • Developing staff training and staff retention programs to meet the specific and ever-changing needs of each residential program. • Implementing a new Agency Management Platform, Medisked, for paperless billing and higher quality information gathering and analysis capabilities Show less

    • United States
    • Individual and Family Services
    • 100 - 200 Employee
    • Program Coordinator
      • Mar 2008 - Jun 2014

Education

  • The College of Saint Rose
    Master of Science (M.S.), Counselor Education/School Counseling and Guidance Services
    2008 - 2011
  • The Sage Colleges - Russell Sage College
    Bachelor of Arts (B.A.), Creative Arts in Therapy concentration in Visual Arts
    2001 - 2005

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