Senior Data Operations Manager

• Oct 2020 - Present

Senior Paid Media Specialist

• May 2019 - Oct 2020

- Planned, Executed, Optimized and Reported on all social and digital media- Extensive use of Sprinkr CXM- Vetted, selected and onboard agency to a Demand Side Platform- Developed in-house programmatic media processes - Planned, Executed, Optimized and Reported on all social and digital media- Extensive use of Sprinkr CXM- Vetted, selected and onboard agency to a Demand Side Platform- Developed in-house programmatic media processes

Senior Technical Account Manager

• Jan 2019 - May 2019

Technical Account Manager

• Jul 2017 - May 2019

- Build pixels for clients who want to measure visitation patterns on their media campaigns- Test and certify the pixels on new publishers and networks that we have not previously worked with before- Run a kick off call with the client to ensure they understand implementation and reporting deliverables - Manage and deliver performance reporting for the customer while the campaign is live- Troubleshoot any issues while the contract is live, such as the pixel isn't capturing device ID properly, or there are more line items than previously anticipated - Aid in the billing process once the contract is completed and fulfilled - Understand PlaceIQ's programmatic business, and help ensure that custom audiences are being provisioned to the proper clients

Ad Operations Campaign Manager

• Jan 2017 - Jul 2017

-Manage the operations side of campaigns -Launch campaigns in ad servers-Run regular reports to provide detailed feedback regarding campaign performance to account management team-Troubleshoot discrepancies with 3rd party reporting-Monitor the pace of line items to ensure full delivery that aligns with client goals

Ad Operations Campaign Coordinator

• Nov 2015 - Jan 2017

-Manage the operations side of campaigns -Launch campaigns in ad servers-Run regular reports to provide detailed feedback regarding campaign performance to account management team-Troubleshoot discrepancies with 3rd party reporting-Monitor the pace of line items to ensure full delivery that aligns with client goals

Server

• Oct 2014 - Nov 2015

• Performed guest services by taking order, serving food and beverages to the customers promptly and following the standards set by the restaurant.• Communicated and interacted with guests – handled crowds and put guests at ease. • Performed guest services by taking order, serving food and beverages to the customers promptly and following the standards set by the restaurant.• Communicated and interacted with guests – handled crowds and put guests at ease.

Publicity Intern

• Jun 2015 - Aug 2015

•Writing press releases and memorandums. •Pitching stories to media outlets.•Facilitate press ticket reservations.•Create web ads for sponsors.•Coordinate with others for Opening Night celebrations. •Writing press releases and memorandums. •Pitching stories to media outlets.•Facilitate press ticket reservations.•Create web ads for sponsors.•Coordinate with others for Opening Night celebrations.

Part Time Sales Lead

• May 2014 - Oct 2014

• Oversaw and maintained the highest possible standards for customer service, communicated effectively with employees, support services within the company, customers, and outside constants.• Observed and ensured that the staff was practicing selling skills that would meet and exceed goals.• Recognized problems, analyzed causes, and offered solutions. • Oversaw and maintained the highest possible standards for customer service, communicated effectively with employees, support services within the company, customers, and outside constants.• Observed and ensured that the staff was practicing selling skills that would meet and exceed goals.• Recognized problems, analyzed causes, and offered solutions.

Advanced Retail Professional

• Jun 2012 - May 2014

• Executed and maintained established Visual Merchandising and In-Store Communication standards.•Completed SHINE program.•2013 Boston Marathon representative.• Employee of the Month for September 2012, February 2013, October 2013 and February 2014. • Executed and maintained established Visual Merchandising and In-Store Communication standards.•Completed SHINE program.•2013 Boston Marathon representative.• Employee of the Month for September 2012, February 2013, October 2013 and February 2014.