Amanda Hickey
Coach at The Activation Project- Claim this Profile
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Topline Score
Bio
Lesley Ballantyne
Amanda led several complex people change programmes of activity at John Lewis Partnership as part of the People Organisation Change Team. She is thorough in her planning and execution of change. Amanda understands and takes into account the impact of significant change on people, enabling readiness by communicating well. She works well with diverse stakeholders and is always able to reach solutions that enable progress towards the end goal. Prior to her time in People, I also worked with Amanda on a series of projects to create changes to our operating model for John Lewis retail. She led changes to ways of working that paved the way for an omnichannel business.
Paul Williamson
Amanda is able to deliver change exceptionally well owing to her tireless approach. She is able to make good judgements adapting plans when needed without compromising on outcomes. Stakeholder management is high on Amanda's skillset list and she often has a positive wider impact on the business than a project she is on initially sets out to achieve because she understands how the whole business connects.
Lesley Ballantyne
Amanda led several complex people change programmes of activity at John Lewis Partnership as part of the People Organisation Change Team. She is thorough in her planning and execution of change. Amanda understands and takes into account the impact of significant change on people, enabling readiness by communicating well. She works well with diverse stakeholders and is always able to reach solutions that enable progress towards the end goal. Prior to her time in People, I also worked with Amanda on a series of projects to create changes to our operating model for John Lewis retail. She led changes to ways of working that paved the way for an omnichannel business.
Paul Williamson
Amanda is able to deliver change exceptionally well owing to her tireless approach. She is able to make good judgements adapting plans when needed without compromising on outcomes. Stakeholder management is high on Amanda's skillset list and she often has a positive wider impact on the business than a project she is on initially sets out to achieve because she understands how the whole business connects.
Lesley Ballantyne
Amanda led several complex people change programmes of activity at John Lewis Partnership as part of the People Organisation Change Team. She is thorough in her planning and execution of change. Amanda understands and takes into account the impact of significant change on people, enabling readiness by communicating well. She works well with diverse stakeholders and is always able to reach solutions that enable progress towards the end goal. Prior to her time in People, I also worked with Amanda on a series of projects to create changes to our operating model for John Lewis retail. She led changes to ways of working that paved the way for an omnichannel business.
Paul Williamson
Amanda is able to deliver change exceptionally well owing to her tireless approach. She is able to make good judgements adapting plans when needed without compromising on outcomes. Stakeholder management is high on Amanda's skillset list and she often has a positive wider impact on the business than a project she is on initially sets out to achieve because she understands how the whole business connects.
Lesley Ballantyne
Amanda led several complex people change programmes of activity at John Lewis Partnership as part of the People Organisation Change Team. She is thorough in her planning and execution of change. Amanda understands and takes into account the impact of significant change on people, enabling readiness by communicating well. She works well with diverse stakeholders and is always able to reach solutions that enable progress towards the end goal. Prior to her time in People, I also worked with Amanda on a series of projects to create changes to our operating model for John Lewis retail. She led changes to ways of working that paved the way for an omnichannel business.
Paul Williamson
Amanda is able to deliver change exceptionally well owing to her tireless approach. She is able to make good judgements adapting plans when needed without compromising on outcomes. Stakeholder management is high on Amanda's skillset list and she often has a positive wider impact on the business than a project she is on initially sets out to achieve because she understands how the whole business connects.
Credentials
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Professional Coaching Skills - working towards
International Coaching Federation
Experience
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The Activation Project
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United Kingdom
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Health, Wellness & Fitness
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1 - 100 Employee
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Coach
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Jan 2021 - Present
Working with Leaders across Sport and Physical Activity sector to help them develop their leadership skills through effective coaching. I have coached over 60 leaders in the last year which has been a privilege. The Activation Project is a non-for-profit organisation on a mission to help the UK become and stay more active. We are working closely with organisations and individual leaders who are playing their part in creating a healthier, happier and more active nation. We aim to inspire, encourage and support every single person who is working, volunteering or leading in sport, activity, health and well being. We are proud to be supported by Sport England and The National Lottery. Show less
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Self-employed
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London, England, United Kingdom
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Amanda Hickey Consultancy Ltd
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Nov 2020 - Jan 2023
I specialise in transformation programmes, organisational development, leadership development and executive coaching. I am results-orientated and work collaboratively with teams, as well as with individual leaders, to harness their potential and achieve desired outcomes. Most recently, I worked with senior leaders at John Lewis with a focus on delivering change programmes as well as supporting executives through personal challenges to increase confidence levels and self-belief. I like to build strong and effective relationships with stakeholders and thrive in environments where ambition, people, and change are at the heart of an organisation. If you are interested in working together and would like to know more please contact me at enquiries@amandahickeyconsultancy.co.uk Show less
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John Lewis Partnership
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United Kingdom
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Retail
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700 & Above Employee
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Transformation Lead, HR
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Apr 2015 - Nov 2020
- Influenced and implemented a new Partnership wide operating model which included creating new ways of working and reduce costs by 25%. Restructured the Leadership team at JLP impacting 250 senior leaders - Designed and implemented significant OD design at pace whilst introducing new concepts and ways of working impacting c 5,000 Partners - Successfully led and delivered People change across 6 strategic programmes over the last 5 years covering all aspects of change, influencing a variety of senior stakeholders and achieving agreed business benefits - Transformed the in house Maintenance function with the TUPE out of 350 employees saving £10M pa Show less
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John Lewis & Partners
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United Kingdom
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Retail
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700 & Above Employee
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Programme Lead
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Oct 2013 - Apr 2015
- Developed and delivered the Love to Sell cultural change programme for 15,000 Partners - Led the Shop of the Future programme in its final phase of delivery which was focused on proofing stores for an omni channel world. Projects were focused on improving the customer and Partner experience whilst achieving productivity targets- Coached sponsors on how to develop ideas into detailed plans with the relevant governance and project support
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Senior Manager, Customer Development
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Dec 2009 - Oct 2013
- Designed new customer offers eg in store services, product related services, new concepts and people initiatives aligned to the Customer strategy working cross functionally to ensure that the customer and Partner experience across all channels was aligned.- Responsible for delivering new shop operating model programme which required people, technology and process changes across 20,000 Partners.
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Manager, Selling Development
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Nov 2007 - Dec 2009
Led a team of specialists providing strategic and change leadership to improve the service proposition.
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Orange Retail SA
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Telecommunications
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1 - 100 Employee
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Head of Product and Central Operations
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May 2006 - Oct 2007
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Head of Product and Planning
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Jan 2005 - May 2006
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Strategic Planning Manager
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Sep 2002 - Dec 2004
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Kingfisher plc
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United Kingdom
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Retail
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700 & Above Employee
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Category Manager
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Apr 1999 - Aug 2002
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BP Retail Ltd
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Milton Keynes, England, United Kingdom
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Category Manager for Chilled foods and Bakery
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Apr 1997 - Apr 1999
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Waitrose & Partners
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United Kingdom
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Retail
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700 & Above Employee
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Assistant Buyer, Delicatessen
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Sep 1992 - Apr 1997
Responsible for improving the customer offer, product sourcing and increasing profitability of this category Responsible for improving the customer offer, product sourcing and increasing profitability of this category
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Education
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1989 - 1992
Sheffield Hallam University
Home Economics -
1982 - 1987
Warden Park, Cuckfield
Community
