Experience

Grand Hyatt Kauai Resort & Spa
• United States
• Hospitality
• 1 - 100 Employee
• Event Planning Manager

  • Mar 2023 - Present


MCSQ Consulting

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Event Sales & Planning Professional

  • Oct 2022 - Mar 2023

  Kauai County, Hawaii, United States Provided remote taskforce support for event and conference management, and event sales performance at the Hyatt Regency John Wayne Airport Newport Beach.



Hyatt Regency New Orleans

• United States
• Hospitality
• 1 - 100 Employee

• Event Planning Manager

  • Oct 2019 - Sep 2022

  New Orleans, Louisiana Managed and executed programs ranging from 50 to over 2,500 attendees. Upheld all agreed terms in the group sales contract, and acted as a liaison for the meeting planner and hotel operations team from time of turnover through the execution of the event. Conducted pre-planning site visits with clients to walk through contracted event space, guest rooms and suites, and hotel facilities. Incorporated menu tastings during site visits to showcase the hotel’s catering experience and… Show more Managed and executed programs ranging from 50 to over 2,500 attendees. Upheld all agreed terms in the group sales contract, and acted as a liaison for the meeting planner and hotel operations team from time of turnover through the execution of the event. Conducted pre-planning site visits with clients to walk through contracted event space, guest rooms and suites, and hotel facilities. Incorporated menu tastings during site visits to showcase the hotel’s catering experience and highlight our off-premise events catering menu to uncover additional event opportunities. Educated clients on the unique destination for their program, various outside activities, and travel tips. Attended weekly operation department meetings to collaborate on best practices, discuss client feedback, conduct menu readings, and review event orders for the next 11 days. Directed Pre-Convention Meetings to connect clients with their hotel key players and discuss program goals as a team to ensure success. Maintained a high level of service to all groups and achieved an overall score of over 100% on all Medallia Meeting Planner surveys. Show less



Southern Glazer's Wine & Spirits

• United States
• Beverage Manufacturing
• 700 & Above Employee

• Sales Consultant Premier On Premise

  • May 2021 - Jul 2021

  New Orleans, Louisiana, United States


The Westin New Orleans
• United States
• Hospitality
• 1 - 100 Employee
• Catering Sales Manager

  • Jan 2021 - May 2021


Hyatt Centric Santa Barbara

• Catering Sales Manager

  • Jul 2017 - Oct 2019

  Santa Barbara, California Area Responsible for selling and servicing all on and off-premise events up to 300 attendees. Emphasized on weddings and social events. Established and maintained relationships with clients through meaningful and personal communication methods. This is but not limiting to social media platforms, appreciation receptions, personalized guest room amenities, and private Pinterest boards to collaborate on event design ideas. Increased our event sales market share by 40% through the… Show more Responsible for selling and servicing all on and off-premise events up to 300 attendees. Emphasized on weddings and social events. Established and maintained relationships with clients through meaningful and personal communication methods. This is but not limiting to social media platforms, appreciation receptions, personalized guest room amenities, and private Pinterest boards to collaborate on event design ideas. Increased our event sales market share by 40% through the evaluation of the competitive set and creating compelling ‘of-value’ packages and promotions. Managed online storefronts and print advertising including The Knot and Wedding Wire to compile client reviews, drive traffic, and secure leads. Redesigned the event sales strategy plan and presented at quarterly and budget meetings to our hotel owners. Participated in multiple wedding expos to connect with brides and establish new relationships with industry partners. Implemented the ‘WOW! Site Inspections’ SOP to educate and include all hotel team members on site visits and increase closure ratios. Designed diagrams and 3D floorplans through Social Tables for all events for clients and banquet setup team. Produced banquet event orders 18-days ahead for culinary and events team with client approval and signatures. Designed chic and innovative event décor for weddings, holiday parties, and corporate functions. Provided clients with cost estimates and maintained group billing schedules to ensure all payments were up to date.

• Group Sales Manager

  • May 2016 - Jul 2017

  Santa Barbara, California Area Responsible for group business across all markets with room nights up to 40 rooms on peak at time of contract. Planned and conducted familiarization trips for the CVB, Hyatt Global Sales Team, and high-performing travel agencies to promote both the Hotel and Destination. Attended all local networking events to actively solicit our venue, connect with business professionals, and capture leads. Participated in Daily Business Review meetings to evaluate STR and Competitive Set Data… Show more Responsible for group business across all markets with room nights up to 40 rooms on peak at time of contract. Planned and conducted familiarization trips for the CVB, Hyatt Global Sales Team, and high-performing travel agencies to promote both the Hotel and Destination. Attended all local networking events to actively solicit our venue, connect with business professionals, and capture leads. Participated in Daily Business Review meetings to evaluate STR and Competitive Set Data to determine the most valuable Guest Room Rates and Food & Beverage Minimums for the client.

• Sales & Catering Assistant/Group Rooms Coordinator

  • Jul 2015 - May 2016



Belmond

• United Kingdom
• Hospitality
• 700 & Above Employee

• Guest Services

  • Jan 2015 - Jul 2015

  Santa Barbara, California Area

• Front Office Supervisor

  • May 2014 - Feb 2015


Hyatt Hotels Corporation

• United States
• Hospitality
• 700 & Above Employee

• Front Office Agent

  • Jul 2013 - May 2014

• Spa Reception Agent

  • Apr 2013 - Jul 2013