Amanda Greenway

Receptionist at Skin Spa New York
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Contact Information
us****@****om
(386) 825-5501
Location
Boston, Massachusetts, United States, US
Languages
  • English Full professional proficiency
Skills

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Bio

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Credentials

  • Driving License
    MOTOR VEHICLES, MASSACHUSETTS REGISTRY OF
    Nov, 2016
    - Nov, 2024

Experience

  • Skin Spa New York
    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Receptionist
      • Apr 2016 - Present

      • Ability to promote retail, upsells, and package to meet daily sales goals and expectations • Booking and confirming appointments • Directing clients during checking in and out process including but not limited to communication with back of the house. • Ensuring cleanliness of spa and retail area and overall spa coordination. • Handling client concerns with insight and poise • Handling multi-line phone system • Providing excellent customer service • Handle various assignments simultaneously Show less

  • Kennison & Associates
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Front Office Assistant
      • Jun 2016 - Apr 2017

      {Temp Agency} Temporary Assignments: • The Boston Beer Company • The Boston RedSox • Covery's Key Accomplishments: • Demonstrated ability to quickly learn organizational processes, workflows, policies and procedures of various companies. • Answered telephones and courteously assisted customers within high- volume, deadline-driven settings. Earned a reputation for rapidly and calmly resolving customer complaints. • Ensured the optimum comfort of all guests in reception area and accommodated special requests. • Thrived within busy environment, requiring the ability to multitask and maintain organized reception area. Show less

  • InterContinental Boston
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Front Desk Concierge
      • Nov 2015 - Jun 2016

      • Provided exceptional customer service to new and existing clients • Performed daily reception duties such as answering phones and greeting guests • Completed and filed paperwork • Assisted with special projects as needed • Collaborated with the Spa Manager to promote and sell merchandise • Proactively sold and scheduled clients for body, skin and hair treatments • Processed monetary transactions accurately using a Point of Sale System • Followed-up on all faxed menus, mailed inquiry packets, and gift card purchases • Maintained the cleanliness of the front desk and spa area Show less

  • Sunglass Hut
    • Italy
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Sales Associate
      • Oct 2014 - Nov 2015

      • Achieved personnel and store sales goals • Answered phones and welcomed customers • Handled customer inquiries and resolved any issues • Provided excellent customer service by demonstrating knowledge of the product • Trained other Sales Associates • Operated the cash and attendance register • Achieved personnel and store sales goals • Answered phones and welcomed customers • Handled customer inquiries and resolved any issues • Provided excellent customer service by demonstrating knowledge of the product • Trained other Sales Associates • Operated the cash and attendance register

  • Deckers Brands
    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Sales Associate
      • Oct 2014 - Jan 2015

      • Greeted all customers promptly and courteously • Answered phones and handled customer requests / questions • Directed and assisted customers throughout their shopping experience • Understood and effectively communicated the company return policy • Maintained a positive and cheerful attitude cooperatingwith other team members • Greeted all customers promptly and courteously • Answered phones and handled customer requests / questions • Directed and assisted customers throughout their shopping experience • Understood and effectively communicated the company return policy • Maintained a positive and cheerful attitude cooperatingwith other team members

  • Our Future Learning Center
    • Brighton, Massachusetts
    • Teacher Assistant
      • Sep 2013 - Oct 2014

      • Encouraged learning and growth for children of all ages (Infant / Toddler/ Preschool / Pre-K) • Pursued new learning tools to enhance educational programs and build curriculums with the Teacher • Assisted in creating and implementing lesson plans • Encouraged learning and growth for children of all ages (Infant / Toddler/ Preschool / Pre-K) • Pursued new learning tools to enhance educational programs and build curriculums with the Teacher • Assisted in creating and implementing lesson plans

  • Sunrise Learning Academy
    • Cambridge, Massachusetts
    • Teacher Assistant
      • Dec 2012 - Jul 2013

      • Helped Teacher to maintain a supportive and educational environment for infants and toddlers • Prepared bulletin boards and displayed classwork of the students • Ensured a safe and respectful environment for the children • Helped Teacher to maintain a supportive and educational environment for infants and toddlers • Prepared bulletin boards and displayed classwork of the students • Ensured a safe and respectful environment for the children

Education

  • Boston Adult Technical academy
    High school diploma
    2006 - 2010
  • Post University
    Bachelor of Arts - BA, Human Resources Management/Personnel Administration, General
    2018 - 2022

Community

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