Principal Buyers Agent

• 2010 - Present

Back in 1988, I too was a first home buyer and I’ve been purchasing properties ever since. I can totally relate to the frustrations of purchasing property. For decades the entire industry has been biased against home buyers. Traditionally all agents in all companies have worked only for sellers, never for you as the home buyer. That’s why I started HighSpec Properties Buyer's Agents, to protect people like you when you are buying a home or investment property. HighSpec Properties represents their customers, ensuring they are armed with the knowledge and tools to make good decisions when they invest into their slice of Sydney. Amanda and the team are determined to protect their clients when they buy a home or investment property, giving them a competitive advantage. We offer a range of services, including; Auction bidding, evaluate & negotiate but by far my most popular service is our property accelerator package, which is a full service property search. It offers you the buyer, a complete purchasing solution. We will provide you with due diligence on the suburb and properties, a weekly HighSpec Properties report along with the pro’s & cons’s for each of the properties inspected , a shortlist of properties that fit your criteria and once we’ve found you the perfect property, we offer extensive market analysis prior to negotiating the best possible price and terms & conditions. Once your offer has been accepted we stay in touch until final settlement.

Deputy President - Board of Directors

• Mar 2022 - Present

The REINSW Board of Directors for the 2021-2022 term is committed to elevating professional standards, continually improving the value of membership, and boosting the relevance and recognition of REINSW in the community.

Board Member REINSW

• Feb 2021 - Mar 2022

National Sales Manager

• Oct 2012 - Aug 2013

Events Travel Management (ETM) represents a complete service for all Meetings, Incentive, Conferences and Events (MICE). This award winning specialist sector of CTM offers value across each discipline of events and has an experienced team and the latest technology and tools, focusing on customer satisfaction. Events Travel Management (ETM) represents a complete service for all Meetings, Incentive, Conferences and Events (MICE). This award winning specialist sector of CTM offers value across each discipline of events and has an experienced team and the latest technology and tools, focusing on customer satisfaction.

Business Analysis & Solutions Manager (NSW)

• May 2012 - Oct 2012

Skill Profile • Business Development • Account Management • Travel & events management professional • Diverse operational, sales & team management experience in the travel industry • Skilled in managing high level corporate relationships • Project management – strong cross functional experience Key Responsibilities: - Reserach, formulate and prepare sales strategies and/or account acquisition plans to assist propective clients - Develop winning value propositions for clients, which demostrates financial value that can be obtained for a prospective client through CTM. - Identify and implement best practice in areas such as efficiency, internal cost savings initiatives, product sales and review presentations Knowledge: - 25 years of travel knowedge - Detailed understanding of the corporate travel market and it's key stakeholders - outstanding communictaion skills - proven sales track record - Demonstrated ability to align and tailor my approach to each clients requirements - Sound financial understanding of clients business Skills: - Selling skills - Client Relationship Management - Account planning - Tender experience - Negotiation - Analytical - Problem solving - coaching internal staff members - Self motivated Ability to work autonomously to achieve organisational goals

Business Development Manager

• Mar 2007 - May 2012

Responsible for winning profitable new accounts for Australia and growing new business sales in the region aligning with Global, Regional and Local focus. Responsible for winning profitable new accounts for Australia and growing new business sales in the region aligning with Global, Regional and Local focus.

Senior Travel Manager

• 2002 - 2007

Key Responsibilities  Travel Manager for Corporate & high end Leisure.  Managed a portfolio of 14 top corporate clients  Managed the Travelforce Golf day Major Achievements  Managed & escorted the Fletchers Fotographics annual conference in Vanuatu. Resulting in retention & growth of business from a large corporate account.  Up-sold sales from $1 million P/A to $3.1 million P/A in 18 months  Prospected for new business resulting in 4 new accounts worth $680 K P/A

Executive Concierge

• 1999 - 2002

Key Responsibilities Managed the national corporate entertainment programme. Closely involved in the management of all aspects of the events from financing, planning, invitation design, RSVP management, group air bookings, transfers, catering, venue selection & hire, creative design & hosting the events. Also assisted in the creation of guest profile briefs for Vice President & Directors before each event. Created & managed the corporate familiarisation programme for Executive Assistants. Liaised with air, hotel & ground operators on the provision of services. Created educational itineraries for destinations including Melbourne, Singapore, Hong Kong, Auckland & Shanghai. Created informative introductory kits & guides to each destination. Escorted groups to these destinations. Managed all sponsorship prizes – liaised with prize winners & suppliers to book all details of trips including air tickets, transfers, tours & accommodation. Managed the VIP Meet & Greet Service at the Sydney International Airport. Facilitated departure for the nominated executives & developed relationships with these clients & their partners. Developed professional relationships with key staff (airport managers, airline managers, customs managers, & duty staff) at the Sydney International Airport to facilitate the success of this service. Developed close working relationships with executive assistants to the nominated recipients of the VIP Meet & Greet Service (approximately 50 clients). Conducted regular meetings to establish forthcoming travel needs of executives & manage client satisfaction. Developed & maintained a regular Quality Control process for all VIP travellers in liaison with the two VIP travel cells (Sydney & Melbourne). Developed close working relationships with approximately 100 Executive Assistants (to MD, CEO & Chairman level) in Victoria & New South Wales. Provided a unique ‘Executive Concierge’ service to these executives & their assistants.

Team Leader Corporate Leisure

• 1996 - 1999

Key Responsibilities Daily management of up to 23 team members including individual development & training programs, bi-annual appraisals, monthly ‘One on One’ meetings, weekly team meetings  Developed reports to achieve goals & productivity targets within a structured PDP programme Managed all accounting procedures (BSP Returns & Daily Banking) Management of administration, accounting & compliance for the team Maintenance of all customer data within the automated database Liaised regularly with Corporate Travel Management to provide updates on leisure business produced from each Corporate Account Weekly reporting to Management on sales, team member performance & sales figures Provided a full range of both Domestic & International Leisure Travel to corporate customers Customer Liaison Organised & managed Leisure Travel Exhibitions & client entertainment functions for Corporate Accounts Created & hosted familiarisation trips for American Express leisure travel consultants from all Australian offices – destinations included Hawaii, Canada & Hong KongMajor Achievements  Developed a new series of leisure travel exhibitions for corporate clients, involving key travel industry partners (air, hotel, cruising, car). Successfully raised the profile of the Amex leisure business within the corporate market which was directly linked to significant improvements in sales figures within managed accounts. Large individual travel expos were organised for Ernst & Young, Freehills & the Australian Nurses Association. Team consistently made or exceeded sales targets during my time as team leader

Senior Travel Consultant

• 1989 - 1991

Goverment Domestic Consultant

• 1988 - 1989